Senior Technical Writer (726458) 1/30/2024

Local candidates: Hybrid, required 3 days onsite
Out of State candidates: 100% remote.

As a Senior Technical Writer, you will be responsible for producing high-quality technical documentation that supports our products, services, and internal processes. Your primary objective will be to communicate complex technical concepts concisely and accurately to different audiences, including end-users, developers, and stakeholders.
Responsibilities:

• Content Creation: Produce clear, comprehensive, and accurate technical documentation, including user guides, API documentation, developer guides, system manuals, release notes, and other supporting materials.
• Documentation Planning: Collaborate with cross-functional teams, including product managers, engineers, and subject matter experts, to gather information and plan documentation projects.
• Content Organization: Organize and structure technical content in a logical and user-friendly manner, ensuring ease of navigation and retrieval.
• Review and Editing: Review and edit technical documents for grammar, clarity, consistency, and adherence to the company's style and branding guidelines.
• Visual Communication: Able to create technical illustrators to incorporate visual elements, such as diagrams, screenshots, and illustrations, into the documentation to enhance understanding.
• Information Gathering: Research and acquire a deep understanding of complex technical concepts, products, and features to accurately document them.
• Documentation Maintenance: Update and maintain existing technical documentation to reflect changes and updates in products and services.
• Collaboration: Collaborate with cross-functional teams, developers, and product managers to obtain information and ensure documentation accuracy.
• User Assistance: Develop context-sensitive help, online FAQs, and knowledge base articles to support users in troubleshooting and self-service.
• Documentation Tools: Utilize various documentation tools, such as version control systems, content management systems, and authoring tools, to create and manage documentation efficiently.

Job Types: Part-time, Contract

Pay: $56.70 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Strong technical writing skills with the ability to explain complex technical concepts in a clear and concise manner / Required.
• Proficiency in using documentation tools like Microsoft Word, Adobe FrameMaker, or other relevant authoring tools / Required.
• Experience with documentation regarding network, account management areas / Required.
• Familiarity with version control systems (e.g., Git) and content management systems / Required.
• Solid understanding of software development processes, with hands-on coding experience being a plus / Required.
• Excellent communication, organizational, and time management skills / Required.
• Detail-oriented with a strong commitment to quality and accuracy / Required.
• Ability to work independently and collaboratively in a team environment / Required.
• Experience with API documentation and familiarity with RESTful API concepts / Required.
• Bachelor's degree in Technical Communication, English, Computer Science, or 8 years of Technical Writer experience / Required.
• Client is willing to consider both local and non-local candidates. Local candidates are preferred and will be required to work a hybrid schedule with onsite 3 days per week. If the candidate lives out of state the work will be 100% remote.

Experience:

• Technical Writer: 8 years (Required)

Ability to Relocate:

• Indianapolis, IN 46204: Relocate before starting work (Required)

Work Location: Hybrid remote in Indianapolis, IN 46204