Address
Form of work
Cook County Offices
Under The President
Administrative HearingsAuditorBureau of AdministrationBureau of Economic DevelopmentBureau of FinanceBureau of Human ResourcesBureau of TechnologyFacilitiesOffice of the President
Job Summary
Under the direction of the Administrative Director and the Field Systems Administrator, installs, tests, maintains, documents, and provides full technical support for personal computers, networks and mid-range systems for software and hardware for the enterprise information systems. Responsible for the overall coordination, control and maintenance of the information systems within the enterprise to insure operability, compatibility and integration with enterprise strategies. Performs product evaluation and testing. Assists in planning software and hardware changes, and provides direction and assistance to the subordinate systems analyst's staff. Performs other duties as assigned.
Minimum Qualifications
Graduation from an accredited college or university with a bachelor's degree is required.
Four (4) years of full-time work experience as a Computer Field Technician, supplemented with a current CompTIA A certification is required.
Experience with Microsoft Office Suite and Windows 10 platform is required.
Experience with networking essentials and wireless connectivity is required.
Valid driver's license and proof of automobile insurance is required.
-OR-
Possession of a High School Diploma or General Education Development (GED) certificate is required.
Eight (8) years of full-time work experience as a Computer Field Technician is required.
Experience with Microsoft Office Suite and Windows 10 platform is required.
Experience with networking essentials and wireless connectivity is required.
- Valid driver's license and proof of automobile insurance is required.
Candidates who are contacted will be required to produce original required documents (e.g., current driver's license, diploma, school transcript, certifications, etc.) listed on the Notice of Job Opportunity within five (5) days of being extended an offer, in writing, by the Bureau Chief of BHR (or designee). Candidates will be notified of how to submit required documents.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by the World Education Services (WES), Educational Credential Evaluators (ECE) or a National Association of Credential Evaluation (NACES) member organization.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICSKnowledge and ability to perform system upgrades and system fine-tuning. Knowledge of computer hardware and software environments. Knowledge of operating systems management including file, library and directory maintenance. Knowledge and interest in emerging information technology products and services. Thorough knowledge of Microsoft Office Suite and Windows 10 platform including familiarity with Apple iOS and Android. Skill and in the development and maintenance of systems, problem analysis and resolution techniques. Skill in the evaluation of hardware and software; ability to accurately identify and report relevant and significant findings to appropriate personnel. Skill in the design and implementation of data security measures. Skill and proficiency in the installation of hardware and software. Skill and knowledge covering a wide range of current uses, modern applications and systems developments in the PC, mid-range and related environments. Excellent written and oral communication skills. Ability to function in a highly independent manner in the execution of all job duties. Ability to do programming debugging, data analysis, system analysis and problem resolution of an advanced nature. Ability to utilize advanced skills and knowledge to deal predominantly with the more difficult, complex and demanding problems and issues arising in connection with network administration and support services. Ability to assist in the review, discussion and corresponding deployment of departmental and enterprise policies, standards and procedures. Ability to provide leadership, instruction and direction to other Analysts, users and staff. Ability to supervise professional staff as required. Ability to support applications and operations. Ability to travel to all Department of Transportation and Highways buildings, including downtown and District facilities.
Physical Requirements
Medium Work
Medium Work involves exerting 20 to 50 pounds of force occasionally or 10 to 25 pounds of force frequently or an amount greater than negligible and up to 10 pounds constantly to lift, carry, push, pull, or otherwise move objects.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
VETERAN'S PREFERENCEWhen applying for employment with Cook County Government, preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days, or during War Time. To take advantage of this preference a Veteran must:- MEET THE MINIMUM QUALIFICATIONS FOR THE POSITION.
- IDENTIFY THEMSELVES AS A VETERAN ON THEIR EMPLOYMENT APPLICATION BY ANSWERING YES TO THE QUESTION "Are you a military veteran?"
- ATTACH A COPY OF THEIR DD 214, DD 215 or NGB 22 (NOTICE OF SEPARATION) AT TIME OF APPLICATION FILING. IF YOU HAVE MULTIPLE DD 214S, 215S, OR NGB 22S, PLEASE SUBMIT THE ONE WITH THE LATEST DATE. COAST GUARD MUST SUBMIT A CERTIFIED COPY OF THE MILITARY SEPARATION FROM EITHER THE DEPARTMENT OF TRANSPORTATION (BEFORE 911) OR THE DEPARTMENT OF HOMELAND SECURITY (AFTER 911).
The Cook County Department of Veterans Affairs can assist you with obtaining a certified DD214 and having it recorded for you at no charge. Please contact veterans.affairs@cookcountyil.gov
VETERAN MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS AT TIME OF INTERVIEW.Benefits Package
- Medical, Dental, and Vision Coverage
- Basic Term Life Insurance
- Pension Plan and Deferred Compensation Program
- Employee Assistance Program
- Paid Holidays, Vacation, and Sick Time
- You May Qualify for the Public Service Loan Forgiveness Program (PSLF)
The County has a hybrid work environment which allows employees telecommuting and flexible scheduling options.
*This position requires successful completion of post-offer tests, which may include a background check, drug screen and medical examination.Falsification of any information in the application process will result in disqualification, dismissal after hire, and/or placement on the County's Ineligible for Rehire List for a period of two (2) or five (5) years. For current County employees, such falsification may result in discipline, up to and including termination, and placement on the County's Ineligible for Rehire List for a period of two (2) or five (5) years. See Cook County Code of Ordinances, Article II, Sections 44-54 Unlawful Practices Relating to Employees and Employment - Penalty, 44-56 Political Discrimination; Cook County Employment Plan, Section V.N. Pre-Interview License and Certification Verification; Supplemental Policy No. 2014-2.13 Ineligible for Rehire List; and Cook County Personnel Rules 3.3(b) (7) (d)
EEO Statement
Cook County Government is an Equal Employment Opportunity ("EEO") employer. Cook County prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance as further defined in Chapter 44. Human Resources, Article II. Personnel Polices, Section 44-53 of the Cook County Code of Ordinances and Chapter 42. Human Relations, Article II. Human Rights, Section 42-35 of the Cook County Code of Ordinances.
NOTE: As an internal candidate, should you be offered the position, salary allocations shall abide by the Cook County Personnel Rules.
*Must be legally authorized to work in the United States without sponsorship.
Social Media Disclaimer
The County's hiring process is governed by the Cook County Employment Plan which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions. The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the County's hiring decision. Cook County officials and employees who become aware of or receive a complaint that involves an allegation of Political Reasons or Factors being considered in the hiring process of Non-Exempt positions are obligated to refer the complaint to the Cook County - Office of the Inspector General. If the Cook County Inspector General sustains allegations of Political Reasons or Factors being considered, Cook County will disqualify the Applicant or Candidate from consideration for employment and disciplinary action will be imposed on any involved Cook County employees, if applicable.
