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SalaryFounded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.
Help us help keep people safe and businesses working efficiently. Named as one ofBuilt In Colorado’s Best Places to Workfor five years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it.
Position Description:
You will report to the Revenue Operations Manager and work with the Client Success, Finance, Marketing, Product Management, and Sales teams. Our Analyst will serve as a strategic partner and the front-line SFDC contact for internal clients, and will be responsible for all weekly, monthly, and quarterly reporting; sales process support; and data integrity. This role is vital to improving effectiveness, efficiency and productivity across Client Success, Marketing and Sales organizations.
The ideal candidate must be able to reinforce sales best practice and process diplomatically and provide strategic recommendations for continuous improvement when changes are needed. The candidate must be detailed oriented and be able to balance competing priorities. This is a challenging, exciting role that will test your analytical and collaborative skills, strategic thinking capabilities, and resilience.
Responsibilities
- Develop, implement and track business KPIs for the Sales & Marketing and Client Success organization.
- Create new dashboards and enhance existing ones to increase impact, improve user experience and adoption, and provide visibility into the health of the organization.
- Report regularly on bookings and retention, KPI performance and own adhoc projects, acting as a business partner to senior management.
- Manage and drive processes KTBR (Keep the Business Running) activities such as converting leads, creating accounts, maintaining data hygiene.
- Coordinate database cleanup procedures and bridge communication between IT and business users.
- Guide and train the client success, sales and marketing team on the most effective and strategic use of Salesforce.com reporting.
- Make recommendations to Manager, Revenue Operations on data policies and data process changes.
- Work with Revenue Operations Manager on various projects for continuous improvement of our data.
- Undertake additional duties as assigned by the manager.
Knowledge, Experience, and Requirements
- 3+ years of data management and Revenue Operations experience.
- 2+ years of business intelligence, dashboarding, reporting, and data analysis experience, including experience with Einstein Analytics, DemandTools, Power BI, or comparable data visualization tools.
- Proficiency working with Salesforce.com (CPQ), MS Office suite including Outlook, Word, Excel and PowerPoint.
- Desire to make things perfect and creative problem solving to uncover and, proactively, look for bad data that needs to be fixed.
- Prior M&A experience a plus, but not required.
Success Criteria
- Demonstrated leadership skills, Revenue Operations strategy, and excellent understanding of reporting and forecasting best practices, territory management, and compensation management.
Location
- KPA is headquartered in Westminster, CO (just outside of Denver). We operate in a hybrid, remote-first work model where local employees can go into the office for in person collaboration, team meetings, or events. Our Senior Revenue Operations Business Analyst can sit 100% remote, only being expected to attend in-office events on an infrequent basis (quarterly or annually). Some examples include our annual Sales Kickoff Event or Quarterly Business Reviews.
Compensation
- Annual Base Salary Range of 85-90k
- Annual Bonus Opportunity of 10%
Physical Requirements
- Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
As a growing company KPAvalues its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and Pet Insurance.
About KPA
Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business.
We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.
KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Midsize Places to Work by Built In Colorado for 2024.
“To be ranked in Built In’s Best Places to Work Awards is a recognition of KPA’s dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone,” said Chris Fanning, KPA President and CEO. “I believe we’ve developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers.”
KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you need assistance or an accommodation due to a disability, you may contact us at hr@kpa.io.
