Address
Form of workSenior Retail Concept Design Manager
- 16383
- 630 Morrison Rd
- GAHANNA, Ohio; PITTSBURGH, Pennsylvania; CHARLOTTE, North Carolina
- Full-Time
- Remote
Job Description
This role qualifies for a remote work arrangement. As a key leader on the Brand Design team, this role will have regular in-person expectations for meetings with teammates, and executives.
OVERVIEW
Lead the work of Retail Planning and Design and Architecture and Engineering departments to strengthen our position as an industry leader through the execution of retail store and facility design that creates exceptional customer experiences, strengthens brand equity, and supports company growth. Create strategic direction through collaboration of organizational design (external and internal) that is consistent with Sheetz Brand concepts, operational planning, and design.
RESPONSIBILITIES (other duties may be assigned)
1. Lead the development of store design prototypes that support marketing and brand strategies, innovation and the evolution of future Sheetz facilities, sales goals, and consider operational efficiencies.
2. Create effective processes to support aggressive corporate growth goals for new stores, remodels, and rebuilds.
3. Integrate the store design processes with related functional areas to achieve maximum efficiencies and store design excellence.
4. Ensure completion of design standards and guidelines that support consistency in design and provide exceptional customer retail experiences across the operational footprint.
5. Provide oversight to the functions of Retail Planning and Design responsible for environmental design, space planning, merchandising support, and the creation of unique design solutions supported by a centralized change management process.
6. Oversee the operation and evolution of the design warehouse facility involving all facets of design concept testing, selection of fixtures and finishes, prototype creation, utilization of 3D renderings, and emerging AR technologies.
7. Provide oversight to all aspects of Architecture and Engineering functions responsible for accurate and effective construction documentation and prototype management.
8. Integrate the voice of the customer in key stages of the design process to ensure ease of use and experiential design goals are achieved.
9. Lead cross functional collaboration efforts and utilize team building and planning strategies that create high functioning teams and cross functional support that result in an industry leading store design process.
10. Develop and maintain budgets, policies, and procedures to support the department infrastructure and consistency in design and design testing operations for store and non-store facilities.
11. Oversee procurement of outside contractors and consultants to support the creation of interior, exterior, and on lot building design concepts.
12. Maximize the development of direct reports through regular performance coaching, performance reviews and presenting development opportunities.
QUALIFICATIONS
Education
- Bachelor’s degree in Retail Design, Architecture, or related field required.
- Master’s degree preferred.
Experience
- Minimum 7 years diversified experience in leading design projects focused on designing for customer experiences required. Preferably in retail environment.
- Minimum 5 years’ experience in managing a design team required
- Experience managing or involvement in a capital expansion program preferred
Licenses/Certifications
- Current license to practice architecture in a state where Sheetz has retail facilities preferred
- Current certificate from the National Counsel of Architectural Registration Boards preferred
Tools & Equipment (Other than general office equipment):
- None required
ABOUT SHEETZ:
Since 1952, Sheetz, Inc. has served up top-tier convenience and customer service to its communities at the intersection of food and convenience. The family-owned company continues to experience limitless growth resulting in over 675 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina (Michigan coming soon!).
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
