- Establish and maintain strong relationships with key suppliers, leading audits, corrective actions and assessments to ensure compliance with quality standards
- Review and approve supplier corrective action plans and verification of effectiveness documentation
- Monitor supplier performance and supports efforts to develop and implement changes to improve the production process.Coordinate the evaluation of proposed changes at suppliers
- Plan and lead audits of suppliers to assess compliance with regulatory and Tactile Medical requirements, including audit scheduling, investigation, and evaluation of audit observation and findings, reporting, follow-up, and confirmation of follow-up actions
- Collaborate with Manufacturing, Supply Chain, and Engineering as needed to address supplier quality issues
- Lead root cause investigations associated for quality issues and develop associated corrective action plans
- Participate in the non-conformance reporting system, driving timely disposition and closure. Participate in MRB meetings.
- Maintains risk management files for commercial products via periodic review of risk documents, complaints and nonconformance trends
- Supports DMR content completion, integrity, and regulatory & standards compliance; collaboratively communicating & resolving gaps
- Implement and oversee robust quality assurance processes for incoming materials, components and finished goods
- Track and report quality metrics
- Utilize statistical analysis techniques to determine product acceptance and AQL sampling plans, evaluate process capabilities and develop statistically sound tolerance limits
- Identifies and leads continuous improvement projects
- Responsible for maintaining a strong collaborative partnership with cross-functional team members that facilitates organizational success by protecting patient/user safety and meeting business needs.
- Bachelor level degree in Engineering (Mechanical, Material Science or Biomedical) or related Science
- 5+ years of experience as a Quality Engineer within the medical device industry
- Ability to travel up to 15%
Preferred:
- Certified Quality Engineer (CQE)
- Certified Quality Auditor (CQA)
- Six Sigma Belt
- Knowledge of GMP, ISO, QSR and other applicable international regulations, standards, Directives and Guidance
- Demonstrated skills in statistical analysis
- Strong analytical and problem-solving skills
- Ability to work in a fast paced, dynamic and growth environment
- Excellent interpersonal skills: ability to articulate verbally and written, review, analyze, summarize, and interpret data; draw conclusions and make appropriate recommendations and decisions; write reports; and lead or conduct teams and meetings
- Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems and multi-task effectively
- Strong attention to detail
- Ability to educate cross functional peers, stakeholders, suppliers and management on quality requirements
- Experienced with leading audits