Senior Program Manager, Air Cargo Ops

Amazon Air is seeking a Senior Program Manager to join the Air Cargo team.
The Senior Program Manager, Cargo Management, will be responsible to develop and execute new processes, policies, goals, and long-term solutions that increase scalability, streamline operations, reduce errors, decrease costs, and improve the company's overall air transportation program. This position will communicate with external vendors, managers, peers, and team members, both within the team, as well as with other departments and business partners to drive effective solutions to complex challenges. The Program Manager will work cross-functionally to implement solutions that effectively exceed targets.
This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
If you are not sure that every qualification on the list describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
US Based Benefit Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Key job responsibilities
- Working cross-functionally, navigating through ambiguity, managing and coordinating multiple project assignments simultaneously in a fast-paced deadline-driven environment, accepting ownership and accountability, and delivering on commitments.
- Managing multiple project assignments that continuously improve customers' experience and develop best in class Air Cargo capabilities.
- Communicating roles, responsibilities and desired outcomes to cross-functional project teams to gain buy-in and deliver to project schedules.
- Producing concise, relevant, and strategically driven documents and presentations for both the front-line operation at airports and company leadership.
- Using analytical tools to dive deep and never be out of touch with the details of the business.
- Tracking progress towards goals by identifying metrics and measuring performance.
- Representing the company with partners, and working across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Nashville, TN, USA