Senior Program Manager

About the Role

We are hiring a skilled Senior Programs Manager who will apply a community-driven approach to planning, developing, managing, and implementing programs and services to support the creation of successful community businesses that can access capital and tap economic opportunities. The Senior Program Manager will work in partnership with the organization’s leadership to execute and evaluate BBC programs, events, and special projects while focusing on program reporting, marketing, and communications (print and digital).

Key Responsibilities include, but are not limited to:

Program Management:

• Plan, develop, implement and evaluate small business programming, including incubator and accelerator programs (internal and external) that support our strategic direction and respond to our client’s needs especially those in central Brooklyn, looking to adapt, grow, and scale
• Leverage project management and data tools (Salesforce, Mentornity, Airtable etc.) to manage, monitor, and measure program metrics and impact.
• Manage program logistics, collateral, and materials critical to the outreach to existing and new clients
• Some assistance with general administration and support with funding proposals
• Support recruitment of coaches and consultants for programs
• Facilitate, support, and provide technical assistance to new and existing small business clients
• Provide businesses support with identifying grant opportunities.
• Prepare monthly, quarterly, and annual written reports.
• Ensure activities meet respective deliverables.
• Other duties as assigned.

Communications and Reporting:

• Develop and share communication materials highlighting our programs, services, and events for businesses, residents, and other stakeholders online, on social media, and in print
• Facilitate conversations that engage stakeholders on the opportunities, issues and projects impacting the BBC
• Produce accurate and timely reporting of program status, outcomes, and issues for quality improvement, partner and funder communications and media requests.
• Become a local thought leader deeply versed in the neighborhood’s history and context, driving economic equity and justice in underserved communities of color.
• Contribute to BBCs marketing strategy and engage in regular email communication to the community and businesses to support the visibility of programs and services

Collaboration and Innovation:

• Coordinate, host, and/or participate in local meetings and events, including community board, precinct council, school, and cultural events to engage community groups, residents, elected officials, business owners, and other stakeholders to share updates and provide visibility to our programs, services, efforts to advocate for small businesses.
• Liaise and advocate with multiple City agencies to identify opportunities that leverage area strengths and bridge gaps for area stakeholders, especially given the impacts of historic disinvestment, real estate pressures, and the pandemic.
• Build strong partnerships and relationships within the ecosystem including community members, partners, and agencies, across sectors and coalitions, to leverage additional attention, resources, and support for our program initiatives and goals

The position is full-time, weekly time requirement: 40 hours, and will report to the Director, of Brooklyn Business Center.

What you bring to the role

The ideal candidate will effectively demonstrate:

• College degree and a minimum of 5 years of relevant experience in business management, community development, commercial revitalization, small business development, and/or community planning/policy, communications, public relations, public policy, urban planning, or related field
• Proven experience in organizing and developing programs, leveraging financial and technical resources to produce tangible improvement among small businesses
• Leadership capacity and sound judgment
• Computer literacy with proficiency in MS Office and Google Suite, and Canva
• Excellent oral and written communication skills.
• Adept with using social media and website posting.
• Ability to work effectively with people of diverse economic and ethnic backgrounds.
• Passion for creating and maintaining strong, vibrant small businesses
• Proficiency in Spanish, and Haitian Creole languages a plus.
• Strong aptitude for interpreting data and data trends.
• Motivated self-starter, creative, and resourceful team player who takes initiative, works efficiently and with accuracy, and follows through.
• Excellent project management experience: the ability to coordinate and manage multiple tasks simultaneously within deadlines.
• Exceptional communication skills for timely and clear reporting, presentations and client service.
• Excellent writing skills and ability to multi-task and communicate effectively with different levels of the organization
• Detail-oriented and deadline-driven, with strong organizational and time management skills.
• Proficiency in Adobe Creative Suite, Canva, MailChimp, WordPress, Wix
• Graphic design, web design, or GIS a plus.

Benefits (Full time)

Health/medical, dental and vision coverage, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, retirement plans, employee discount program, employee assistance program, commuter benefits programs, and other forms of leave and benefits.

Application Process:

Applications will be reviewed on a rolling basis until the position is filled and include the following:

• Complete the assessment assignment, if requested
• Cover letter, summarize your qualifications, and explain what past roles or experiences have prepared you for this job’s requirements
• Recent resume/CV
• Link to a portfolio of work (if available)

This job description does not represent a complete, comprehensive list of all duties and responsibilities of this position; other duties and unplanned activities may be required.

Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, ethnicity, gender, religion, source of income, sexual orientation, age, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.