Address
Form of workSenior Program Coordinator
Location: Oakland
UnCommon Law is seeking a Senior Program Coordinator to join our in-prison programs team. The Senior Program Coordinator is a self-starter with the ability to anticipate and proactively address the needs and concerns of our various programs (like Home After Harm and our Pathways to Parole Success workshop series) and the people we serve. The position requires strong critical thinking skills and the ability to evaluate and make independent decisions about competing priorities that support the organization's overall objectives and agenda. This role involves significant coordination with outside entities like prison administrators and staff, community based organizations, and evaluation partners.
A successful Senior Program Coordinator will be able to manage multiple work streams simultaneously, work both independently and collaboratively as part of a team, and be detail-oriented. This role does not require going into prisons. This position creates the unique opportunity to work for a nonprofit leading the transformation of California's discretionary parole process, and to learn about California prisons and individual journeys through incarceration and release.
We encourage people who have been directly impacted by incarceration to apply. We do not require candidates to have a college degree and we welcome candidates with non-traditional backgrounds and experience. The strongest candidates will let us know how their experiences and abilities relate to this role. We greatly value lived and related experience, and transferable skills.
This position is exempt, based in the Bay Area, and has an annual salary of $74,100. This position will be required to be in-person in our Oakland office a minimum of two days per week (Mondays and Wednesdays) and the potential for this to increase based upon responsibilities and opportunities for in-person collaboration.
Examples of Duties and Responsibilities:
Program Logistics and Scheduling
- Coordinate and organize gate clearances, event packets, donation approvals, and other tasks for UnCommon Law staff, volunteers, and partners for our in-prison programs
- Monitor annual gate clearance requirements and support team members with timely submission of necessary paperwork
- Plan program meetings and events, overseeing and coordinating events, identifying and booking venues, communicating with attendees and vendors, submitting invoices, and troubleshooting issues that arise
- Draft, prepare, compile, and format project materials, including agendas, pamphlets, training materials, and other printed materials
- Establish and manage program enrollment processes
- Provide administrative support to Team Leaders on an as-needed basis
- Track and maintain current and past program participants' parole hearing outcomes
- Coordinate with Home After Harm team to timely prepare, maintain, and close participant files
- Maintain Home After Harm Manual
- Provide program operational support such as ordering supplies
- Maintain client record management system (Clio)
- Manage grant compliance tracking for multiple grants and draft grant compliance reports or portions of grant proposals
- Manage communication with non-clients, their families, prison staff, other attorneys, etc. (phone, email, mail)
- Assist in and ensure timely mailing of outgoing program mail
- Assist in and ensure timely processing of incoming program mail (scanning, saving to Box, logging in Clio) and requests for information or resources
- Train new staff on mail processing and responding to non-client mail
- Participate in data collection, entry, and analysis in support of organization goals, like parole hearing outcomes and assessing Home After Harm process and impact
- Support communication and coordination with external partners
- Track, save, and process in-prison program contractor invoices
- Participate in regular staff meetings and trainings
- Biweekly in-person attendance is required for Oakland-based staff (frequency is subject to change)
- Occasionally participate in in-person team building activities and retreats
- Occasionally assist in cross-team collaborative opportunities, such as policy, legal team non-client mail, and fundraising
Who Should Apply A detail-oriented leader who is also a collaborative team player, who thrives in a fast-paced environment and appreciates administrative responsibilities.
Experience
- Three or more years of experience in administrative support, operations management, or business administration
- Greater than average experience with Microsoft Office Suite and Google Suite, and comfortable with computers and other technology in general
- Experience working collaboratively with a diverse group of team members
- Experience supporting people in settings such as prisons, jails, or social services is a plus (but not required)
- Ability to work independently and take initiative to learn new skills and concepts
- High attention to detail while reading, writing, and organizing information
- Excellent time management skills and an ability to balance multiple work streams with competing priorities and effectively communicate about timing and expectations
- High creativity, problem-solving mentality, and approach to overcoming obstacles
- Excellent written and oral communication
- Knowledge of a variety of administrative operational activities such as event planning, and contracts and grants regulations and guidelines
- A willingness to approach participant work with kindness, non-judgment, and sensitivity to confidential matters
- Compassion for incarcerated persons and their family members
- Comfortability with Slack and client management software (strongly preferred)
About UnCommon Law
UnCommon Law fights to ensure that all people incarcerated for violent crime have access to healing, justice, and effective legal representation.
Through our unique, trauma-informed model of advocacy, we provide the space currently missing in the system for healing, accountability, and safe pathways home from prison. In developing new self-narratives, the people we serve are able to more effectively disrupt violence inside and outside prison and become leaders who change negative societal narratives about those incarcerated for violent crime. Our groundbreaking approach is changing policy and outcomes, driven by the voices and experiences of system-impacted communities.
UnCommon Law's values include accountability, audacity, authenticity, collaboration, community, empathy, imagination, joy, liberation, and sustainability.
Benefits and Support
Currently, UnCommon Law offers 100% Paid Medical, Dental, and Vision insurance for employees and covers 75% for dependents. To support our team's mental wellbeing, we also provide a Health Reimbursement Account (HRA) of $200/month in reimbursable funds for therapeutic expenses. We have a flexible time off policy and close for two weeks from late December to early January each year. We offer a generous family leave policy, flexible hours, FSA and Retirement plans, regular access to training and clinical support, and generous sick leave. In addition to the formal benefits, we are committed to building and maintaining an equitable culture that is sustainable and joyful and where each team member can thrive. You'll see this in the acknowledgements in weekly staff meetings, in-office lunches, and community gatherings.
COVID Protocol: UnCommon Law currently requires COVID vaccination (we consider exceptions for religious or medical purposes), masking while traveling and in institutions, and regular testing prior to entering into facilities. A complete list of UCL's COVID protocols can be provided upon request.
Application instructions:
Please submit a resume and a cover letter describing your interest and relevant experience for the role, along with contact information for two professional or academic references to our hiring portal (https://uncommonlaw.bamboohr.com/jobs/). Applicants who submit cover letters that are not tailored to the position or the organization will not be considered.
Please note that all correspondence in the hiring process will be through the BambooHR portal. Following the submission of your application, you should receive an automatic response (via email) thanking you for your application. If you do not receive this, please check your Spam folder.
UCL is committed to providing an inclusive, welcoming, and culturally responsive environment for all members of our staff, volunteers, subcontractors, vendors, and clients. UCL does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status, or prior contact with the criminal justice system. We strongly encourage applications from people impacted by incarceration as well as from traditionally underrepresented communities.
