Senior Market Expansion Manager

The Role

We are looking for a tenacious Senior Market Expansion Manager to drive commercial success in our install base. You will serve as the internal face of our expansion motion. With a high level of passion you will thrive on finding innovative solutions to drive expansion within current customers.

To be successful in your role you will be driven to exceed targets, drive innovative approaches to all areas of the role and be a player coach. You are naturally collaborative and possess the ability to drive results through influence. You will be a confident communicator, leader and negotiator.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Overall management of the strategic and operational activity with expansion motions

• Identify opportunities, qualify and manage an opportunity pipeline, collaborating with CSMs and PMs to drive opportunities to success

• Create and implement expansion plans and associated training to achieve our expansion targets

• Influence and secure a pipeline of potential partners

• Network and build internal and external relationships

• Analyze the market potential and understand market trends

• Thoroughly understand and represent our brand, products and services to assist in presenting to clients

• Collaborate with CSMs to understand the entire commercial process

• Lead the strategy and collaborate with CSM Leadership on GTM expansion playbooks

• Produce and present the management information reports to Leadership team when necessary

• Continuously develop expansion engagement strategies and build playbooks for broader consumption

Who You Are

• Sales leadership experience

• Expansion experience through an existing install base

• Strong experience in contract negotiations

• Articulate demeanor and communication skills

• Excellent commercial acumen

• Strong organizational and multitasking skills

• Able to work in an agile and dynamic environment

• Ability to balance both business and customer needs

• Strong initiative skills

• Broker experience a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 

• High Deductible Health Plan with Health Savings Account (HSA) option

• Flexible Spending Account (FSA)

• Access to coaches and therapists through Modern Health's platform

• Generous Time Off 

• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 

• Family Forming Benefit through Carrot

• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k

• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 

• New Hire Stipend to help cover work-from-home setup costs

• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more

• Monthly Cell Phone Reimbursement