Company Overview:
Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.
We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.
Position overview:
You will provide leadership for large team member populations in non-exempt positions and up to 4 direct reports in exempt positions that both maximize and optimize resources in support of the company’s goals and objectives in serving Grainger customers.
This role in based in our Ft. Inn, SC distribution center location and you will report to the Sr. Manager, DC Operations -Site Leader.
You Will:
• Design and implement staffing strategies to ensure work force is flexible and can respond to variations in work flow.
• Effectively lead and develop the Process Managers, Supervisors and team members utilizing performance management tools to enhance performance and achieve individual as well as Company goals.
• Ensure that the appropriate goals are set and achieved, (Safety, Quality, Productivity and Positive Employee Relations), through the proper execution of continuous improvement and performance drivers.
• Work closely with team members to communicate and educate on work instructions, policies, procedures and process improvement initiative.
• Ensure their team clearly understands expectations and they are focused, capable, and accountable for being efficient and effective.
• Ensure standardization and sharing of best demonstrated practices with Operations, Distribution Center and as appropriate across the Distribution Center Network.
• Ensure the Company’s physical assets (building, equipment, inventory, etc.) are properly controlled, maintained, protected and utilized. Utilize process improvements to continually improve operational efficiencies (Cost Per Line).
• Accountable for inventory throughput at the Distribution Center serving 100,000+ customers.
• Develop and implement policies and procedures to improve inventory integrity (Inventory Availability and Accuracy), and ensure proper management inventory in excess of $30M.
• Ensure superior customer service to customers (Order Accuracy and UPS Damages) and internal partners by delivering on shipping commitments to customers and continually improving the DC processes.
• Ensure 100% same day shipping regardless of daily variations in business levels.
• Ensure compliance with Company, OSHA, DOT, and EPA regulations with particular emphasis on hazardous materials and power industrial equipment requirements to reduce injuries, property damage and workers compensation cost.
• Implement policies, procedures, and training to reduce work-related injury/illnesses and insure a safe and healthful workplace (OSHA Recordable and LTA Rate).
• Maintain the non-union status of the work force through team member engagement initiatives, recognition programs and ensuring that all team members within their operation are treated fairly, consistently, with respect, and have the tools necessary to perform their jobs. (Turnover).
You Have:
- 7+ years in a Leadership role in a Distribution Center environment responsible for a high volume, multishift operations, and working with large team member population
- Bachelor’s degree in business, logistics, material management or a related field of study or equivalent experience.
- Demonstrated ability to directly influence the work environment by creating a dynamic workplace that effects positive team member relationships as well as effective relationships within and across functional boundaries and with suppliers while driving business results.
- Strong interpersonal skills are needed to directly supervise exempt and indirectly supervise non-exempt positions in multi-shift operation.
- Excellent communication skills both written and oral with the ability to communicate effectively across vertical and horizontal lines.
- Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results.
- Ability to operate on tight deadlines with multiple priorities that are subject to frequent changes. Demonstrated competence in the application and use of operating systems.
- Must be able to interface with a multi-shift operation and physically frequent all areas of offices, Warehouse, and external trailer yards. 70% time in warehouse environment, 30% office, customer contact, external yard or trailers.
- Position requires occasional travel to other DC’s, Corporate office, and field locations.
Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger
- Medical, dental, vision, and life insurance plans
- Paid time off (PTO) and 6 company holidays per year
- Automatic 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
- A comprehensive set of emotional, financial, physical and social wellbeing programs
DE&I Statement
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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