Senior Manager, Global Communications

About Banana Republic

Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​

We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs. ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what’s next.

About the Role

In this role, you will build and develop innovative internal and external content strategies to support the company’s long-range plan. You will collaborate with internal and external partners to plan, develop, implement, and evaluate strategic communications. You will develop a deep understanding of the business and leverage your understanding of industry trends to shape stories that convey the company’s priorities, values, and market position.

What You'll Do

• Partner with the business to build a narrative that communicates our company’s business objectives, culture, and values to our employees, prospective employees, shareholders, and customers
• Design, edit, and oversee the distribution of internal and external communication materials, including program communications, presentations, FAQs and fact sheets, press materials, speeches, articles, and social content
• Provide guidance and support to executive management for internal and external meetings
• Evaluate fit with target audience to ensure comprehension Implement metrics to evaluate effectiveness of communication plan delivery
• Develop standards and guidelines for style and content internally and externally
• Build cross functional partnerships and consensus with internal stakeholders and agency partners
• Influence strategy for area/team
• Be a brand ambassador for our brand and Gap Inc, brand awareness across all company channels.
• Drive local and national business press stories and product focused editorials, exploring Influencer integrations and experiential events where possible, and helping supplement brand storytelling.
• Works cross-functionally with merchandising and channel leads to develop seasonal and annual marketing communication frameworks aligned to regional brand and commercial objectives.
• Manage internal/Gap Inc and consumer communications editorial calendars to ensure consistency, and amplification of key messages and products annually and seasonally.
• Support Influencer strategy and build the 360 approaches across talent, product and storytelling for brand and influencer channels.
• Assist with retail events strategy for media/influencer activations and local retail events aligned to the brand marketing and cultural calendar deliver engaging customer experiences.
• Establish strong relationships and collaboration with relevant stakeholders throughout the organization (Design, Merchandising, Visuals, Creative, Media, Social) to inform on-going and always-on planning and business/brand alignment throughout the season.
• Play a strong, senior strategic role in working cross-functionally and with senior leaders. (CEO, Head of Marketing, HR, Strategy, Retail teams)
• Support Gap Inc. Internal Communications partners with overall collaboration as it relates to brand updates, seasonal product news, Town Halls, earnings, reporting and cross-sharing of information.

Who You Are

• Ability to drive cultural and/or change initiatives, and position a brand/company as a great place to work
• Creative, innovative, and curious; ability to move from concept to ideation to execution; strong bias for action
• Ability to prioritize, multitask, and oversee multiple concurrent projects and workstreams with various business partners
• Excellent written, verbal and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work
• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
• Collaborative mindset, with desire to foster partnership and conceptual integration with key teams cross-functionally (Gap Inc corporate communications, marketing, brand experience, creative, visual, ecom, media, etc.)
• Concrete experience managing complex projects and programs requiring thorough leadership to align multiple teams and stakeholders.
• Have industry knowledge, personality and composure to work with senior level executives, major media outlets, talent/influencers and brand partners.
• Ability to determine solutions independently, think creatively, proactively, and implement rapidly.
• Leader of teams, collaborative, nimble and agile; Flexibility to manage competing priorities and shift focus as determined by changing business needs.
• Deep team-orientation and desire for team building.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $140,700 - $186,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.