AddressFueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
The Senior Manager (FCIO) Advisory Services, oversees a team of coworkers responsible for driving the behavior of account managers, partners, and closing opportunities for CDW Advisory Services (CAS).
- Manage a team of coworkers, including performance management, coaching and development.
- Collaborate with partners to develop sales and marketing strategies and grow revenues and activations. Coordinate collaboration with Sales/Marketing/Operations around the CAS program and processes to drive improvement and efficiencies.
- Manage available resources to maximize short-term initiatives and develop longer term strategic plans in accordance with company goals.
Source and manage external resources necessary to increase the effectiveness of the goals of the group. - Mentoring/motivating, training and developing the members of the CAS presales team while also growing category metrics and achieving profit and activation growth.
- Drive profits by increasing high margin business, while bringing additional value to CDW customers
What you will do:
- Identify opportunities for process and strategy improvements for selling CDW Advisory Services and services while collaborating with other strategic solution groups responsible for developing internal joint offerings.
- Develop and maintain strong relationships with partners and work to identify new areas for building sales opportunities.
- Serve as the escalation point with customers to close presales opportunities and resolve customer or partner satisfaction issues.
- Contribute to the development and execution of quarterly and annual sales and operations plans.
- Manage monthly and quarterly reporting process using metrics in these reports to better manage the business.
- Work cross-functionally to consistently develop internal and external collateral for generating customer and AM awareness.
- Develop and maintain strong internal relationships departmentally and working to identify new areas for building CAS sales opportunities.
- Achieve profitable growth at above market rates.
- Create long term vision and build strategic plans to achieve goals.
- Manage key vendor relationships which include: contract negotiations, business planning, marketing initiatives, executive alignment, sales contests, kickoffs, and recognition programs.
- Responsible for hiring, onboarding, development, and training of new coworkers. Provide support and long tern plans to retain top talent.
What we expect of you:
- History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
- Demonstrated analytical and strategic skills with the ability to creatively problem solve.
- Track record of successfully managing to a budget.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office applications, with advanced knowledge of Excel and PowerPoint.
- Excellent written and verbal communication and presentation skills, with the ability to effectively interact with all stakeholders, including senior leadership.
- Demonstrated ability to develop and maintain strong relationships with internal and external stakeholders.
- Ability to engage with customers, partners and industry leaders and demonstrate ability to sell value of partnering with CDW for Security related opportunities.
- Demonstrated ability to build strategies, gain group consensus on plans, and successful execution a plus.
- Experience building and managing goal methodology a plus.
- General technical knowledge around CAS services a plus.
- 5 years’ experience in Advisory Service sales a plus.
About us
We make technology work so people can do great things.
CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
