Senior Manager, Business Process

The Senior Business Process Manager will be instrumental in the establishment and stand-up of our Business Process Office (BPO).  They will drive the enhancement of our end-to-end Business Processes to ensure operational excellence and drive process efficiencies across the organization while fostering a "people first" culture. They will lead a team of professionals in identifying, analyzing, and implementing process improvements, while working closely with cross-functional teams to strengthen our competitive position in the food manufacturing industry.

• Business Process Office Leadership: Build and lead a team of process improvement specialists, providing mentorship, guidance, and training to ensure their professional growth. Establish and foster a continuous process improvement culture across the organization by educating employees in Business Process management methodologies and tools.
• Manage the portfolio of business improvement projects and ensure on-time, high-quality, in-budget execution. Drive best practice sharing, cross function collaboration, and reuse of processes, tools and expert knowledge throughout the business. Build and maintain strong relationships with PMO peers, Business Process owners, and cross-functional partners to ensure quality project execution.
• BPO Strategy Development: Collaborate with department heads, Business Process owners, and subject matter experts to gain a comprehensive understanding of the end-to-end Business Processes across the organization. Formulate a comprehensive Business Process optimization strategy that aligns with the company’s goals and objectives and promote organizational well-being. 
• Current State Analysis and Evaluation: Effectively utilize Voice-of-Customer tools such as online surveys, journey maps, focus groups, etc. to gather customer requirements, assess current state, and identify pain points. Map current state Business Process architecture and overlay with system and data architecture to identify root cause issues. 
• Future State Vision: Develop future state process and RASCI. Design new processes in accordance with best-in-class framework such as DFSS (Design for Six Sigma). Identify and evaluate technology solutions that enhance, streamline and automate Business Processes. 
• Process Implementation: Lead implementation stages of Business Process improvement initiatives ensuring cross-functional collaboration and on-time gap closure. Establish & execute robust a communication plan, change management and training plan to ensure smooth adoption of new processes and technologies. Ensure documentation related to process maps, changes, and SOPs are accurate and up to date and centrally stored. 
• Performance Metrics, Reporting, and Continuous Improvement: Define key performance indicators (KPIs) to measure the effectiveness of process improvements. Analyze and monitor implemented changes to Business Processes and adjust them as needed. Provide regular updates on process performance to senior leadership. Regularly review process metrics for end-to-end Business Processes and identify opportunities for continuous improvement.
• Additional responsibilities as assigned.

• Bachelor’s Degree required; MBA preferred
• 8+ years business experience, including 5+ years of experience in Business Process Management as a BA/BPM required
• Ability to travel <10%, in North America
• Demonstrated ability to assess, stabilize and optimize significant Business Processes required, while partnering with the business to understand undefined processes and pain points for continuous improvement
• 5+ years of experience in CPG/food sector preferred
• 3+ years of Supervisory/Managerial experience preferred
• PMP Certification, BPO Certification, and/or Yellow/Green Belt Certification preferred
• Experience with implementing JDE (ERP) or PLM or managing Business Processes in an organization that has JDE and/or PLM is preferred
• Prefer someone who has worked in a Business Transformation Office and helped to develop and/or execute a company's transformation

• Strong working knowledge of end-to-end Business Processes and supporting systems (eg, Product Lifecycle Management, Source to Contract, Procure to Pay, Hire-to-Retire, etc).
• Experience with various Business Process management tools such as Signavio, Visio, ARIS BPA, Bizagi, UiPath, Lucid.
• Ability to train Business Process Managers and Business Analysts on Business Process methodologies and tools. 
• Strong business acumen and ability to thrive in unstructured and ambiguous environments, leveraging interpersonal and technical skills to optimize results. 
• Strong skill set to elicit the actual needs of stakeholders, analyze and resolve problems, and facilitate communication between organizational units.
• Demonstrated knowledge in process design, optimization, and change management. 
• Strong analytical skills with the ability to assess complex Business Processes and identify areas for improvement. 
• Excellent communication and interpersonal skills to collaborate with stakeholders at all levels effectively. 
• Proficient with Microsoft Office Suite 

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:​

• Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees​
• Profit Sharing and 401(k) matching (after eligible criteria is met)​
• Paid Vacation, Sick Time, and Holidays​
• Employee Appreciation Events​ and Employee Assistance Programs
• Salary Base Range of $137,100 – $181,000 for Employees Located in California*
• Annual bonus (based on the incentive program terms and conditions)

*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position.   The range provided is for California-based employees as Ventura Foods is required by California State Law to post pay rates.  Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography.  Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.