Business Support Associate (Sign-On Bonus)

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill. This position is in Cargill’s animal nutrition and health business, where we improve animal lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.Job Purpose and Impact The Business Support Associate will partner collaboratively with all production facility teammates as well as contract haulers, safety, quality and regulatory personnel, customer account coordinators, production planners and sales consultants on customer concerns, issues and complaints. In this role, you will work with shipping companies who pick up or deliver our products and you will have an understanding how to invoice and place orders.Key Accountabilities Reconcile daily production and quality procedures including validation of orders received, logistics coordination, credit processing and invoicing.Develop and maintain usage reports, spreadsheets and inventory control programs.Perform moderately complex administrative duties related to ensuring customer expectations are met from production through order fulfillment.Provide administrative and clerical support to cross functional product line teams in follow up, investigation and documentation of moderately complex internal and external nonconformances, root causes and corrective actions.Support the commercial link between customer service, production, quality assurance, technical service, finance and transportation and logistics.Complete and manage confidential employee information.Utilize a basic understanding of supply chain practices and procedures to develop a strong understanding of customer needs through assisting in the maintenance of internal and external relationships to provide optimal service to company customers.Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.Other duties as assigned.Qualifications Minimum QualificationsHigh school diploma, secondary education level or equivalent.Minimum of two years of related work experience.Experience with email, spreadsheet, presentation and word processing applications.Preferred QualificationsBusiness knowledge as pertains to business management software.Reporting and analysis experience.Food, supply chain, customer service and operations experience.#LI-EV2Position Information Relocation assistance will not be provided for this position.This is an onsite job in Flora, IL.A sign-on bonus will be offered!Extensive benefit package available! Including: Medical, Dental, Vision, Life, Disability and Accident insurance, Flexible Spending Accounts (FSAs), 401k plan (with company match), Company-funded Employee Retirement Account, Tuition reimbursement program, Paid Time Off, Paid Holidays and Comprehensive employee assistance resources. Learn more at: www.cargill.com/myhealth Equal Opportunity Employer, including Disability/Vet.