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Form of work
SalaryWho We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION:
The Business Change Team plays a key role in defining, managing & facilitating the future of New Balance and the company’s digital transformation.
As a Senior Manager of the Business Change Team focusing on MADE (domestic) Development, you’ll be joining a team pursuing the digital transformation in our owned footwear factories and across the MADE organization in the US & UK. This role will be a strategic team member throughout the project, managing process change, definition of multiple systems’ functionality, and a direct liaison to the business decision-makers. You will work closely with teams from Product Development, Operations, Manufacturing, Innovation, and IT to define requirements, identify opportunities, evaluate solutions, test, train and support solutions to the MADE team. This role is based at New Balance Boston headquarters.
MAJOR ACCOUNTABILITIES:
- Become a resident expert in our footwear development and factory process and gain a thorough understand of stakeholder needs.
- Work with MADE leadership and program leadership to define vision, strategy, and goals for the transformation program – both short term and long term.
- Identify, evaluate and document the current state of the MADE organization, including processes, systems, and culture by engaging with key stakeholders.
- Lead, organize, and conduct workshops with leaders and key partners across business units to define process and system requirements. Partner with IT Product Management team and IT Technical Team to define and integrate technology solutions that support business requirements.
- Work in partnership with PMO to develop a comprehensive project plan, considering timelines, resource allocation, and potential risks.
- Function as a change agent and influencer for the transformation. Partner with the OCM lead to coordinate effort in organizational change, communication and trainings to ensure successful end user adoptions to realize value to the business.
REQUIREMENTS FOR SUCCESS:
- Experience in strategic roles in Footwear and/or Apparel Product Creation, Product Development, Product Management, Supply Chain, or related functions.
- Experience working with a wide variety of constituents, including different departments, remote offices, and overseas company employees and/or business partners.
- Experience with software implementation.
- Good negotiating skills with an open mindset to entertain different perspectives and needs
- Creative energy and ability to work within a complex, matrixed environment
- Have a strong attention to detail, follow-through on tasks, deliver clear documentation, and can manage several projects at once.
- Comfortable operating in ambiguity
- Flexibility, creative problem solving and innovation mindset
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
