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Form of workJob Description
Responsibilities:
As a team member of our IT division, the operation team executes task the following tasks:
Management
System monitoring
Inquiry correspondence
System Operation
Environment management
Defect correspondence
Enhancement
Configuration management
In the event of a failure, you will receive a call from the operator, analyze the impact of the system, and take a prompt provisional response. After that, if necessary, you will consider the necessity of a permanent response and give instructions to the development team
Another infrastructure team will handle infrastructure failures, but you will work with them to resolve the issue
For enhancements, you interact with users, prepare specifications, and give instructions to the development team
The operations team works in cooperation with the Japanese offshore team
Japanese offshore team is in charge of night operation on weekdays
Responsible for the operational design, implementation, configuration, management and use of information systems that will adequately support the enterprise infrastructure of the organization
Analyzes system requirements and evaluates the needs of one or more functional areas within the ERP system in order to coordinate, implement and communicate business needs into technical requirements
Defines system architecture including server infrastructure, capacity planning, storage requirements, and networking protocols
Ensures that architecture project roll-outs meet security standards and be effectively integrated with current applications
Works on complex technical and business matters
Educates others in the workflow, business processes, and reporting metrics enabled by ERP modules
Qualifications:
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience
Sales management experience
Financial/Accounting experience a plus
Oracle 11g / 12g /19c databases thorough hands-on experience on SQL, PL/SQL
Linux and Shell scripting knowledge
Autosys Job Schedulers
Hands-on experience with Java, JSP, J2EE
Knowledge of the IBM Integration Bus introduction is a plus
Operation/Implementation of Sales Management System
Excellent written and oral communication skills between English and Japanese is required
