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Form of workJob Description
Excellent written and oral communication skills between English and Japanese is required.
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Responsibilities:
- As a team member of our IT division, the operation team executes task the following tasks:
- Management
- System monitoring
- Inquiry correspondence
- System Operation
- Environment management
- Defect correspondence
- Enhancement
- Configuration management
- In the event of a failure, you will receive a call from the operator, analyze the impact of the system, and take a prompt provisional response. After that, if necessary, you will consider the necessity of a permanent response and give instructions to the development team
- Another infrastructure team will handle infrastructure failures, but you will work with them to resolve the issue
- For enhancements, you interact with users, prepare specifications, and give instructions to the development team
- The operations team works in cooperation with the Japanese offshore team
- Japanese offshore team is in charge of night operation on weekdays
- Responsible for the operational design, implementation, configuration, management and use of information systems that will adequately support the enterprise infrastructure of the organization
- Analyzes system requirements and evaluates the needs of one or more functional areas within the ERP system in order to coordinate, implement and communicate business needs into technical requirements
- Defines system architecture including server infrastructure, capacity planning, storage requirements, and networking protocols
- Ensures that architecture project roll-outs meet security standards and be effectively integrated with current applications
- Works on complex technical and business matters
- Educates others in the workflow, business processes, and reporting metrics enabled by ERP modules
Qualifications:
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience
- Sales management experience
- Financial/Accounting experience a plus
- Oracle 11g / 12g /19c databases thorough hands-on experience on SQL, PL/SQL
- Linux and Shell scripting knowledge
- Autosys Job Schedulers
- Hands-on experience with Java, JSP, J2EE
- Knowledge of the IBM Integration Bus introduction is a plus
- Operation/Implementation of Sales Management Systems
