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As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary
Come help our team solve technology problems in a high energy, fast paced environment. Work on IT work tickets with support from our dynamic IT team to reach your professional goals and have fun along the way.
The work environment requires a positive, upbeat, innovative, and energetic attitude. Successful candidates will be agile learners with a strong desire to learn and grow. If you are a problem solver with a desire to join an IT infrastructure team that understands the importance of development, leadership, community, and having fun then you could thrive in this role.
Job Specifications
- Expected Pay Range: $20.80 - $28.49 / hour
Shift & Schedule Availability: Full Time, Remote
Job Responsibilities
Maintain a positive attitude while solving IT challenges, enjoying the benefits of working for a ski company and having fun in a manner that encourages coworkers to do the same.
Provide exceptional guest service as you support users and collaborate with coworkers.
Apply standard principles, concepts, and techniques toward the identification and resolution of
user problems.
Strive for continual improvement and growth by actively participating in company and IT-specific
training.
Suggest and support implementation of new ideas for improving user support and the guest
experience
Other duties as assigned
Job Requirements
- Positive, enthusiastic, and friendly.
Solution oriented with desire to learn new skills.
Comfortable around technology.
Detail oriented and well organized.
Ability to sit and stand for long periods of time.
Able to move 50 lbs (with assistance if needed).
Should be able to work a schedule that can include weekends and holidays.
Ability to ski or snowboard at intermediate level, or desire to learn.
Valid US driver’s license.
The expected Total Compensation for this role is $20.80 - $28.49. Individual compensation decisions are based on a variety of factors.
The perks include a free ski pass, and a set of benefits including...
- Medical, Dental, Vision insurance, and a 401(k) retirement plan
- Hourly employees are generally eligible for accrued Paid Time Off (PTO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
- Paid Parental Leave for eligible mothers and fathers
- Healthcare & Dependent Care Flexible Spending Accounts
- Life, AD&D, and disability insurance
Reach Your Peak at Vail Resorts. At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
*Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 499755
Reference Date: 01/17/2024
Job Code Function: IT Support
