Senior Human Resources Analyst (Senior Management Analyst)

The City of Temecula Human Resources Department is hiring a Senior Human Resources Analyst that will be responsible for administering the City's employee benefit plans, employee protected leave programs and policy development and maintenance. The ideal candidate will be a self-starter who has a strong focus on customer service, be an effective communicator and must value building and maintaining genuine, positive, and productive relationships with all stakeholders. This role involves daily interactions with staff at all levels of the organization and requires a high level of emotional intelligence. The ideal candidate must be adaptable, able to work independently, and have the experience to carry out their responsibilities with confidence, humility and compassion.

Hybrid telecommuting is available for California residents and is limited to teleworking two days a week.

The position may be filled as Senior Human Resources Analyst or Human Resources Analyst and is dependent upon the selected candidate's experience and qualifications.

This recruitment will establish an eligibility list which may be used to fill future vacancies within Human Resources in the areas of recruitment, classification and compensation, performance management and investigations.

DEFINITION

Under limited supervision, performs a full range of complex, responsible, and varied professional, analytical, financial, systems, statistical, programmatic, management, policy and/or other administrative analysis duties in providing highly responsible staff support within the City Executive Office; develops, presents and implements plans, programs and recommendations for the City Council, City Manager, City departments, advisory committees and commissions, as well as agencies independent of the City; and provides staff support to upper level management.

DISTINGUISHING CHARACTERISTICS

The Senior Management Analyst is the Senior Manager level classification in the Analyst series. The employee works independently to perform complex management, administrative, financial, budgetary, organizational, systems analysis, and problem solving and dispute resolution. The employee may be assigned lead analyst duties over one or more lower level analysts. The Senior Management Analyst is distinguished from the Management Analyst by the level of responsibility assumed and the complexity of duties assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives limited supervision from the City Manager or his/her designee.

Supervision is exercised.

Duties may include, but are not limited to, the following:

• Performs administrative and management duties including budget, organizational, staffing, systems, policy, management, procedural and legislative analysis
• Provides assistance in resolving highly sensitive, difficult and complex operational and administration problems; identifies problem areas and issues and propose solutions
• Plans, organizes, coordinates, directs and/or conducts administrative and/or management studies relating to the activities or operation of the assigned department, office, or program area
• Manages and/or conducts complex surveys, research and analysis on administrative, fiscal and operational issues; determines analytical techniques and information gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as staffing, policy or procedure modifications; discusses findings with management staff and prepares reports of study conclusions; oversees and assists in the implementation of recommendations
• Develops, presents, and implement plans, programs and recommendations for the
• City Council, City Manager, City departments, advisory committees and commissions as well as agencies independent of the City; may serve as staff for various boards, commissions and committees; prepares and presents staff reports and other correspondence, as appropriate and necessary
• Reviews, analyzes, and prepares policies and procedures with Citywide impact; advises departmental administrator regarding City policies and procedures; assists departments in the establishment of standard management procedures
• Participates in the budget development process and budget monitoring activities for assigned areas of responsibility; prepares and presents assigned operating and capital budget submission; reviews and analyzes budget requests and budget changes considering departmental and Citywide implications of such budget actions and confers with departmental staff regarding fiscal alternatives; creates data tracking and reporting systems; monitors monthly status; communicates financial status with management staff
• Performs the full range of duties involved in the identification, planning, development and implementation of new and/or modified programs/projects that would promote and enhance the mission, goals and objectives of the City; oversees or performs the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepares presentation materials and background documentation; monitors project success using appropriate tracking and feedback systems
• Plans, coordinates, implements, promotes and oversees significant programs, projects and initiatives; oversees and participates in the development and implementation of program/project goals, objectives, policies, procedures and priorities; oversees and participates in the development and implementation of strategies and work plans for the achievement of these goals
• Manages assigned program/project activities and services and ensures they comply with relevant federal, state and local laws, policies and regulations; researches laws and other regulatory requirements governing governmental operations
• Plans and coordinates assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees and task forces, as well as external agencies, groups and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness and economy; coordinates data, resources and work products, as necessary and upon request in support of a productive and positive working environment
• Represents the assigned area to public and private groups, organizations and other City groups; provides information and assistance as appropriate; responds to inquiries on policy and procedure from departments, other governmental agencies and the public
• Prepares narrative and statistical reports, correspondence, spreadsheets and graphics using automated techniques for the City Council and City Manager; make oral presentations to the City Council, commissions and committees
• Performs the full range of duties involved in researching, negotiating and monitoring assigned contracts and agreements; ensures work is performed in compliance with contracts and agreements
• May act as the City's representative and liaison with various federal, state and local public agencies and with business, professional and community organizations
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of business and public administration and issues related to field of expertise
• Supervises, motivates, plans, trains, directs, and evaluates the work of lower level staff
• Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports
• Performs other duties of a similar nature

Human Resources Duties:

• Manages open enrollment for benefits and ensures payroll and insurance carriers receive changes in a timely fashion; works with retirees to ensure a smooth transition and conversion of benefits; manages the administration and monitors the City's COBRA and worker's compensation programs
• Coordinates changes to employee benefit manuals, policies and forms
• Monitors Human Resource web page to ensure updated job descriptions, benefits information, employment resources and current job openings are posted and removed in a timely manner following the closing date
• Manages Citywide insurance plans, (i.e. medical, dental, life)
• Oversees the development of classification specifications; conducts classification and compensation surveys; conducts salary and benefit surveys
• Monitors the amendment of benefit contracts and the introduction of new benefit vendors
• Maintains master training calendar
• Manages payments to vendors and benefit providers
• Assists with Employee Recognition activities
• Performs other duties of a similar nature

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes:

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree from an accredited college/university in Public Policy, Public Administration, Business Administration, Economics or a related field that includes a curriculum of economics, statistics, public finance and policy analysis; and four (4) years of progressively responsible experience performing local government administrative, analytical, budgetary, fiscal, policy or program work requiring analysis and interpretation of data including at least two (2) years at a level comparable to a Management Analyst.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of:

• Principles and practices of public administration
• Organization, services, operations, functions and administrative structure of public agencies
• Organization, function and problems of city government
• Government, council and legislative processes
• Operational characteristics, services and activities of assigned program area
• Principles and practices of budget preparation and administration
• Finance and accounting systems, including government finance and budgeting procedures
• Methods and techniques of internal auditing
• Principles and practices of program development and administration
• Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs related to area of assignment
• Principles and practices of contract negotiation, preparation and monitoring
• Principles and applications of critical thinking and analysis
• Techniques and methods of administrative, financial and comparative analyses
• Methods and techniques of effective technical, administrative and financial record keeping, report preparation and presentation
• Recent developments, research methods, current literature and sources of information related to assigned programs and service areas
• Terminology used in area of assignment
• Principles of business letter writing
• Pertinent federal, state, and local laws, codes and regulations
• Principles and techniques of supervision and training
• Office procedures and methods
• Occupational hazards and safety measures appropriate to work performed

Skill to:

• Operate various standard office equipment, including a personal computer, tablet and related software
• Operate a motor vehicle in a safe manner

Ability to:

• Perform the full range of complex and difficult professional analytical, programmatic and administrative duties involving the use of independent judgment and personal initiative
• Plan, organize, direct, coordinate and evaluate assigned programs, projects, events, or technical area
• Oversee and participate in the development and administration of program goals, objectives and procedures
• Lead diverse task forces and workgroups to reach desired goals
• Analyze administrative problems, budgets, programs, systems and procedures to develop effective and comprehensive solutions
• Conduct thorough administrative and financial analysis and develop effective recommendations
• Collect, evaluate and interpret varied information and data
• Research, analyze, and formulate recommendations, work plans and activities regarding planning, technical and administrative issues
• Analyze complex problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals
• Develop policy statements and monitor implementation
• Participate in the preparation and administration of budgets
• Provide consultation to agency managers on complex operational issues
• Prepare clear and concise technical, administrative and financial reports; prepare clear, accurate and concise tables, schedules, summaries and other materials in statistical and narrative form
• Establish and maintain various data collection, record keeping, tracking, filing and reporting systems
• Plan, organize, direct, coordinate and evaluate assigned programs, projects, events or technical area
• Oversee and participate in the development and administration of program goals, objectives and procedures
• Research, negotiate, manage and monitor contracts and agreements
• Understand the organization and operation of the City, assigned program, and of outside agencies, as necessary to assume assigned responsibilities
• Understand, interpret and apply administrative and departmental policies and procedures as well as pertinent federal, state and local laws, codes and regulations
• Identify and respond to community and organizational issues, concerns and needs
• Coordinate multiple projects and meet critical deadlines; organize and prioritize timelines, and project schedules in an effective and timely manner
• Supervise, plan, train, direct, and evaluate the work of lower level staff
• Work under steady pressure with frequent interruptions, and a high degree of public contact by phone or in person
• Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records and reports
• Exercise initiative, ingenuity, independent analysis and judgment in solving difficult and complex...