Senior Hr Generalist

Who You Are  

Interested in being involved in and mentoring team members in every critical function of HR? 

Vail Systems is seeking a Senior HR Generalist to create a positive candidate and employee experience by ensuring legal compliance and developing a people-centered and high-performing work culture. You would design, recommend, and administer benefit and payroll programs and policies to attract, retain, and motivate employees. You would also serve as the subject matter expert and administrator for the HRIS/HCM while maintaining a working knowledge of current employment regulatory requirements.  

You would provide support and guidance and fulfill a variety of key HR generalist roles, including learning & development, employee relations, recruitment, performance development, employment laws and compliance, DEI initiatives, organizational development, and workforce management. You

would also develop strategy with the leadership team and facilitate and communicate organizational policies and programs company wide. 

#BI-Hybrid

What You'll Do:

• Assist with the oversight and management of day-to-day team member projects.  
• Oversee employment law compliance, including ensuring effective communication and education on relevant employment laws and recommendations, development, and facilitation of internal audits, and assisting with review and communication on potential legal concerns. 
• Provide support through knowledge of payroll compliance and market competitive benefits. 
• Lead an employee engagement committee and execute engagement events and initiatives.  
• Lead employee communications including collaborating with marketing and content specialists. 
• Advisor of the Safety Committee. 
• Provide improvement insights for effective and updated recruiting strategies.  
• Collaborate with HR and Accounting on compensation processes and practices, including the annual review cycle, bonuses, and off-cycle salary adjustments and promotions.  
• Provide support for larger initiatives, including performance management, leadership development, training, etc.  
• Provide support, assistance, and guidance across all HR disciplines to team members. 
• Participate in special projects related to the development and implementation of organizational HR business strategies. 
• Co-manage the HRIS/HCM system, Paylocity, and provide backup payroll support as needed. 
• Manage employee relations issues and escalate to senior management as needed. 
• Coordinate and maintain relationships with vendors or other third-party entities. 
• Streamline department processes, policies, and procedures.

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

• A Bachelor's degree in HR, Business Administration, Psychology, or related field. 
• 5-7+ years of experience in an HR Generalist role.  
• Possess a good understanding of general business principles, and a working knowledge of HR practices and procedures.  
• Experience with onboarding and offboarding.  
• Experience withemployee relations. 
• Knowledge of employment laws.  
• Experience with an HRIS such as Paylocity and other HR tools.  
• Excellent communication skills, verbal and written.  
• Experience mentoring or managing junior team member,preferred.  
• Experience working in a technical environment, preferred.  

At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S; 1 in 10 times when someone calls a customer support hotline Vail is routing or interacting with that call.

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. 

We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs including:

       Multiple medical, dental, and vision plan options 

       Company-paid life insurance, short and long-term disability 

       401(k) savings plan with company match (50% on first 6% of employee contribution) 

       31 days total annual PTO 

       Annual Bonus Program  

       Paid maternity and paternity leave 

       Relocation allowance 

       Employee referral bonus 

       Gym membership 

       Technical and Professional Development stipend

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail's communication solutions. We recognize that equitable and unique individuals benefit our teams' problem-solving, innovation and development efforts. 

Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We are observing a hybrid work arrangement based on business and team needs.