Senior Director - Sales Development

🤠 Why Join Us  User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to one another despite not sharing the same physical space. Remote culture is real, and we care about it—a lot.  We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work and to communicate clearly and transparently with your distributed teammates.  On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.  ⭐️ About User Interviews  At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to build those products and experiences consistently is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.     That’s why we exist. We help teams set up those conversations, allowing them to discover and embrace user insights. We currently do that by making it fast and easy to talk to customers, or potential customers, to help with product, design, or marketing decisions. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.  

🚀 Sales Development at User Interviews Do you crave building a high-performing team that crushes quotas while having a blast?  Are you a master of both inbound and outbound strategies, and excited about the future of all-bound Sales Development?  If so, we want you! ✨ You're the All-Bound Guru We've Been Waiting For: • Strategic Visionary: You've built and executed winning Sales Development playbooks for both inbound and outbound strategies. You understand the power of all-bound and are ready to unleash its potential. • Data-Driven Leader: KPIs and metrics are your best friends. You can analyze data to identify trends, optimize processes, and ensure your team consistently hits (and smashes!) their targets. • Talent Magnet: You have a knack for identifying and attracting top SDR talent. You build a strong employer brand and cultivate a culture of learning, growth, and (of course) fun! • Scaling Rockstar: You've a proven track record of scaling Sales Development teams. You can build processes, systems, and a high-performance culture to support our ambitious growth goals. • Remote Rockstar: You thrive in a remote environment and understand how to build a strong, connected, and motivated team across locations. • Agile & Scrappy: You embrace change, adapt to new challenges, and make the most of every opportunity. • Motivational Mastermind: You inspire your team to achieve their best, celebrate wins big and small, and keep the energy high (even on Mondays!) What We Offer • The chance to make a real impact at a fast-growing, mission-driven company. • A fun, collaborative, and supportive work environment • Competitive salary and benefits package. • Opportunity to build a high-performing team and leave your legacy. 🤖 About You  • 5+ years of Sales Development leadership experience (ideally at a B2B SaaS company)  • Previous experience building outbound sales processes from the ground up • Technically savvy (experience with Salesforce, Outreach.io, Seamless.ai, and Sales Navigator a plus) • Management experience • Entrepreneurial, analytical, experimental • Self-starter, able to work on multiple things at once • Excited about being remote • Can wrestle clarity from ambiguity • An excellent communicator (written and verbal) • Think companies should be obsessed with their customers! • Candidates must have a United States address and be authorized to work without any Visa sponsorship ✚ Bonus Points  • Experience in the User Research industry • Familiarity with Hubspot, Outreach, Apollo, SFDC, 6sense  🤑 Benefits • Competitive pay: $175k-$200k OTE (60/40 base salary, commission split)  • 100% premium covered medical + dental employee coverage • Annual membership to One Medical Group & Talkspace • 401k + employer contribution • Four weeks of PTO to start + accrue an additional day per year of employment • Unlimited wellness days - Sick? Doctors appointment? Mental health day? We’ve got you covered. • Flexible, paid parental leave • Stock options for every employee • Office setup budget • Work From Home stipend • Annual learning & development stipend • Performance-based incentive plans • Awards for 360-degree recognition, work anniversaries, & birthdays • Annual team retreat (virtual and in-person options) 💚 We embrace what makes you, you!  We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.