Senior Director, Pricing Analytics, Forecasting And Infrastructure

Senior Director, Pricing Analytics, Forecasting and Infrastructure
Who are we looking for?
Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Senior Director, Pricing Analytics, Forecasting and Infrastructureon the Distribution, Pricing Analytics, & Revenue Management team.
This leader will be responsible for developing the short-term and long-term revenue forecasts across multiple chain scales and outline the impact of various commercial activities on overall performance. The role will also oversee the Pricing Analytics function with a focus on identifying trends, opportunities, overall rate strategy, creating in-year and 3-year plans, and independently monitoring performance of various revenue generating programs. The leader will be responsible for overseeing any development, usage, and performance of various revenue management tools, including but not limited to the revenue management system, property management system, and pricing optimization tools. Finally, the leader will be responsible for managing vendors that provide revenue management support services such as Demand360, Kalibri, IDeaS, etc.
Other responsibilities include proactively communicating progress towards goals, performance against forecasts, industry trends, etc. to internal and external audiences. The individual will also be a key part of franchisee communications.
Are you an analytical and collaborative leader with experience in Forecasting and pricing/rate strategy who excels when managing ambiguous, complex, and large-scale strategic business initiatives? We invite you to apply today for our Senior Director, Pricing Analytics, Forecasting and Infrastructurerole today and #MakeItYourChoice.
Your Responsibilities
Forecasting

• Own and develop the short-term (quarterly) revenue forecasts across the entire enterprise, including chains scales and brands.
• Develop and co-manage the long-term (annual) revenue forecast across the enterprise, chain scales, and brands in collaboration with Advanced Analytics and Finance.
• Track various initiatives across the organization that contribute towards the revenue goals and forecasts.
• Create short-term and long-term operating plans in collaboration with other Revenue Management leaders, Brands, Marketing, Finance, and Advanced Analytics.

Pricing Analytics

• Lead the Pricing Analytics function to report on performance of various revenue management and commercial initiatives.
• Uncover trends, opportunities, and deploy intermediate to advanced analytics methodologies to generate actionable insights and recommendations.
• Collaborate with other Revenue Management leaders, Brands, and Advanced Analytics, among others to set pricing strategy for various chain scales and brands.
• Be the key point of contact across the organization to communicate operating plans, short-term tactics, impact on hotels, etc. and present performance to the organization including executive reporting.

Infrastructure

• Own the relationship, contracts, product usage, and management of various third-party revenue management services, including but not limited to IDeaS, Amadeus, Kalibri, Hotel Compete or OTA Insights, etc.
• Be the business owner of proprietary tools such as the property and rate management system, develop new or modify capabilities within the systems, and ensure optimal usage across hotels, channels, etc. Work with internal technology partners to set roadmaps to meet long-term business objectives.
• Own the relationship, contracts, product usage, and implementation of any third-party property management systems such as Opera as needed.
• Collaborate with Finance to ensure system and services are priced competitively and manage associated P&L.

Your Experience, Skills & Competencies

• 8+ years of experience with at least 4 years of experience in performance analytics, strategy, or financial analysis.
• Extremely strong Excel and data mining/visualization skills required, ideally with Tableau.
• Knowledge of A/B testing and predictive analytics is a plus.
• Knowledge of data warehouses.
• Must have strong business acumen skills that include sound knowledge of business economics. Able to develop business case, understanding return on investment of segment strategies.
• Ability to evaluate business trends and develop successful solutions that enhance business performance.
• Develop and maintain effective relationships with both internal and external stakeholders.
• Foster trust and a positive climate to build effective teams that are committed to organizational goals and initiatives; ability to collaborate and work well with other disciplines.
• Strong organizational navigation acumen - ability to identify and mobilize organizational resources to achieve superior business results.
• Act as a change agent on behalf of the discipline and ability to balance creativity with pragmatic business considerations.
• Strategic thinker - processes information through a strategic lens and applies tenants of systems thinking to issues / assignments; ability to balance strategic thinking into idea execution.
• Active learner - able to enhance personal, professional, and business growth through new knowledge and experiences; pushes the organization to learn from other industries' standards and practices.
• Results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure.
• Strong communication skills - includes oral (one on one, presentations to large audiences, and executives) and written.
• Ability to set product vision and energize cross-functional teams toward product definition, development, and launch.
• Ability to work with cross-functional engineering teams and external vendors to develop and roll out complex enterprise solutions.
• Ability to effectively listen to customers and key stakeholders and ask insightful questions.

Your Team
This is a leadership role that will report to the Vice President, Marketing & Distribution Strategy & Operations. You will have several direct reports and collaborate with cross functional departments on a regular basis.
Your Work Location
As our Senior Director, Pricing Analytics, Forecasting and Infrastructure, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in Rockville, MD. Less than 15 miles from Washington, DC, we're located directly across from the Rockville Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.
Right now, our associates in Rockville, MD are working in a hybrid environment, up to 4 days per week in the office and virtual from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.
At our worldwide corporate headquarters in Rockville, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.
About Choice Hotels Financial Performance
Total revenues reached $427.4 million for second quarter 2023, a quarterly record and a 16% increase compared to the same period of 2022. Please click here to review highlights of our results.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.