Senior Digital Communications Associate Chicago Remote

Strategic Communications and External Affairs supports the entire NORC organization with expertise in corporate communications and creative services, external affairs, internal communications, and select project-level communications.

Our digital work primarily supports the promotion of NORC’s research and people to the public: we work with members of the media to publicize our research projects and our expertise; we support external events where NORC experts present or speak; we maintain the external NORC website, www.norc.org; we support client projects that need Digital Communications expertise, and we manage NORC’s social media presence on Facebook and Twitter.

• Bachelor’s degree.

• 8 years of experience in Digital Communications, with a proven track record of success.

• Strong writing and editing skills, with a keen eye for catching typos and a knack for streamlining text.

• Sharp sense for design accuracy and a fastidious patience to get layouts exactly right.

• Deep understanding of social media algorithms and their impact on content performance, with an instinct for what “pops” in people’s feeds.

• Comfort with analyzing and reporting analytics for web, email, and social media, and an interest in ensuring data accuracy and relevance to business goals.

• Excellent project management skills and an ability to prioritize and meet deadlines.

• Proficiency with a variety of website content-management systems (knowledge of Adobe Experience Manager a strong plus but not required).

• Facility with graphics editing software, such as Photoshop and Canva.

• A knack for using project management tools such as Wrike or Asana.

• Ability to work both independently and as part of a collaborative team.

• Excellent communication and interpersonal skills, both written and verbal.

• Strong organizational skills and attention to detail.

• Flexibility to adapt to changing priorities and work under deadline.

• Strong references from prior supervisors.

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• Generously subsidized health insurance, effective on the first day of employment

• Dental and vision insurance

• A defined contribution retirement program, along with a separate voluntary 403(b) retirement program

• Group life insurance, long-term and short-term disability insurance

• Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.