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Form of workIT Service and Operations - IT Senior Data Analyst
Position Overview: The Senior IT Data Analyst will be a member of 3rd Party Service Management team working directly with internal and external development teams. This person acts as the principal point of contact for coordinating communication between Business, IT, Compliance, and Vendor with the purpose of developing reports to support visibility of vendor management. The IT Data Analyst will be responsible for communication, documentation, development, and transition to support.
Key Responsibilities:
Primary Responsibilities include but are not limited to:
Required Experience / Qualifications:
Desired Experience / Qualifications:
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Position Overview: The Senior IT Data Analyst will be a member of 3rd Party Service Management team working directly with internal and external development teams. This person acts as the principal point of contact for coordinating communication between Business, IT, Compliance, and Vendor with the purpose of developing reports to support visibility of vendor management. The IT Data Analyst will be responsible for communication, documentation, development, and transition to support.
Key Responsibilities:
Primary Responsibilities include but are not limited to:
- Data analysis and ad hoc report development
- Maintain reporting processes
- Gather requirements, communicate expectations, and develop reports
- Develop SLA/performance metrics reports
- Participate/provide input on production issues and follow up activities, ad hoc research and analysis
- Flexibility and experience working as Individual Contributor and as member of a Team
- Documents and implements efficiencies and process improvements
- Ability to work in an environment with rapidly changing business requirements and priorities
- Development and Reporting of Vendor Repository/Dashboard
• Research and Analysis of eligibility, claims, and encounters data exchanges
• Gathering and reporting of metrics
• Vendor Implementation and Account Support
• Process governance and documentation
• AEP testing and configuration validation
Required Experience / Qualifications:
- Bachelor's degree or equivalent experience and at least 3+ years of experience with:
- Application development and/or project management
- Electronic Data Interchange (EDI) / file exchange implementation
- SQL development / support
- Reporting tools: Tableau and SharePoint
Desired Experience / Qualifications:
- Knowledge of Medicare and Medicaid industries
- Experience working in agile and matrixed environments
- Flexibility and experience working as an individual contributor and as a member of a team
- Excellent troubleshooting, analysis, documentation, and problem-solving abilities required
- Strong verbal and written communication skills required
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
