Lead Customer Service Sales Rep

Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Lead Customer Service/Sales Representative. In this role, you will be responsible for providing exceptional service to our customers and driving sales through effective communication and negotiation skills. If you have experience in a high-paced service setting while leading a team and monitoring day to day productivity flow, we want to hear from you!

Responsibilities:
- Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing product information
- Conduct sales transactions and assist customers in making purchasing decisions
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to achieve sales targets and provide feedback on customer preferences
- Stay up-to-date with product knowledge and industry trends to effectively communicate with customers
- Assist in the development of sales strategies and promotional campaigns
- Identify solutions to daily problems
- Create processes for productivity

Qualifications:
- Strong communication skills, written and verbal
- Proven experience in Customer Service or sales role
- Leadership qualities with the ability to supervise and motivate team members
- Ability to analyze customer needs and tailor solutions accordingly
- Excellent negotiation and persuasion skills
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Proficiency in Service Titan is a plus

The key to success at our company is critical thinking, problem solving and providing solutions, not excuses.

If you are a motivated individual with a passion for delivering exceptional Customer Service and driving sales, we encourage you to apply for this exciting opportunity. Join our team today!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Ability to Relocate:

• Vacaville, CA 95687: Relocate before starting work (Required)

Work Location: In person