Senior Coordinator - Operations Payroll - Los Angeles, Ca

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DescriptionThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Sourcing, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.Key Responsibilities:

• Ensure employees are paid accurately and timely.
• Review, analyze, and input payroll exceptions to ensure accuracy.
• Run eTA and clear all error reports prior to payroll close.
• Compliance with all internal and external audit requirements.
• Compliance with multiple workgroups guidelines, applicable union contracts and company policies.
• Accurate and timely auditing and review of all applicable payroll processing reports for each pay cycle schedule.
• Compliance with all payroll schedules, payroll close process and changes
• Identify information and interpret data to be entered from pay documents requiring a basic understanding of entry procedures, computer requirements, and the application of necessary codes
• Review electronic exceptions to ensure all are processed correctly and on time
• Monitor IVR sick calls and ensure accurate inputs
• Plan, develop timelines, address issues and solve problems
• Provide excellent customer service to employees and other contacts
• Work closely with all levels of contacts in reviewing, compiling and processing payroll data
• Respond to telephone and written inquiries from employees, management, union representatives and third party pay recipients in order to resolve issues and answer questions related to pay
• Respond to inquirers regarding lost or stolen payroll checks, including stop payments and other related employee issues
• Set up and maintain personnel data, schedules, and clock assignments for hourly employees into a payroll system
• Processes final pay requests for retirements and separations for hourly employees
• Daily communication with base locations to resolve problems and/or issues
• Salary range for this position is $43,945 - $56,870
• This position is 100% on-site at LAX airport

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.QualificationsWhat's needed to succeed (Minimum Qualifications):

• High school diploma or equivalent
• 3+ years payroll experience
• Ability to apply wage and time off work rules as outlined in Collective Bargaining Agreements
• Strong attention to detail
• Customer service and oral/written communication skills
• Sufficient knowledge of payroll systems to answer general questions
• Proficient in Microsoft Word, Excel, and Outlook
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• eTA tool skills
• Excellent communication skills
• Knowledge of maintenance systems and processes