Senior Business Analyst

Position Summary

As a Senior Business Analyst, your expertise extends beyond basic analysis. You will collaborate with business stakeholders, product management team and technical teams to lead and support projects and drive strategic improvements. This role will support the Product Management team and provide business and system analysis services.

Essential Job Duties and Responsibilities:

• Business Analysis: Review assigned business processes from end-to-end to identify and address operational, financial, and technological needs and risks. Identify opportunities to improve efficiency. Provide necessary documentation and end to end support implementing solutions.
• Systems Analysis: Demonstrate up-to-date expertise in Information Systems and apply it to the development, execution, and improvement of action plans. Act as liaison between business stakeholders and technical teams.
• Customer Relationship Management: Manage customer relationships and expectations by developing effective communication processes. Stay current with customer needs and strategies, utilizing formal and informal written communication methods (such as emails, newsletters, presentations) to communicate updates and findings.
• Leadership and Collaboration: Provide leadership to team members and peers. Collaborate with others, articulate ideas to senior management, and drive issue resolution. Hold yourself and the team accountable for results. Oversee implementation of projects from start to finish, ensuring successful execution.

Qualifications:

• Bachelor’s degree in a relevant field (such as Business Administration, Information Systems, or related disciplines).
• Proven experience as a Business Analyst, preferably in a senior role.
• Strong analytical skills and the ability to translate business requirements into actionable solutions.
• Excellent communication and interpersonal skills.

• Intermediate to advanced SQL experience, including importing large data files, and query creation

• PowerBI experience a plus.
• ADO or JIRA experience a plus.
• Product management experience is a plus.

Supervisory Responsibilities

• Direct Reports

This position may have supervisory responsibilities for direct reports

• Indirect Reports

This position may have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

Travel up to 5 - 10%

Minimum Qualifications

• Education Level: (Required): Bachelor's Degree
• Field of Study/Area of Experience
  • 6+ years of experience in an analytical position
• Skills, Knowledge and Abilities
  • Analytical and problem-solving skills
  • Strong written communication and verbal communication skills
  • Strong critical thinking skills
  • Ability to make presentations
  • Strong prioritization skills
  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law