Senior Bodily Injury Representative (Remote)

Job Overview

The Sr. Bodily Injury Representative contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of large, complex injury claims. Willingness to travel is required.

Compensation: Depends on experience and varies by location.

Colorado Compensation:

• The pay range for this position is $31.77 - $50.04 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.

Nevada Compensation:

• The pay range for this position is $33.36 - $50.04 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Washington Compensation:

• The pay range for this position is $31.77 - $47.66 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Job Responsibilities

• Provide exceptional customer service
• Interpret policy wordings, determine policy coverage and ensure appropriate reserving
• Investigate losses to determine liability including attending loss locations and meeting directly with insureds, claimants and others
• Evaluate complex injury claims and determine appropriate settlement value from various sources including medical, legal, financial and vocational to quantify loss
• Negotiate with insureds, claimants, lawyers and insurers
• Coordinate services with vendors and service providers
• Adjust claims from inception to completion in a proactive manner
• Provide technical advice and guidance to junior staff
• Maintain accurate records based on company standards and policies within the claims system
• Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region
• Remain up-to-date with legislative changes and trends in the insurance industry
• Perform other duties as assigned
  

Qualifications

• 2+ years auto liability insurance adjusting experience, with at least 1-year Bodily Injury claims adjusting
• Excellent knowledge of medical and legal terminology
• Effective customer service skills including empathy and concern for our customers
• Excellent communication skills, both written and oral
• Excellent investigative and analytical skills
• Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
• Detail oriented with a critical degree of accuracy regarding data entry
• Excellent negotiation skills
• College/University degree preferred
• Position requires the ability to lift up to 10 lbs on a daily basis.
• Position requires the ability to drive a car during the course of work and may require frequent extended periods sitting behind the wheel

Benefits and Other Total Rewards Components Include:

• Medical, Dental and Vision
• Flexible spending accounts (FSA)
• Voluntary benefit plans – accident, hospital indemnity and critical illness
• Supplemental short and long-term disability benefits
• Life insurance
• Enhanced 401K plan
• Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours)
• You will be eligible for Wawanesa’s annual bonus plan, entitled “Goal Achievement Plan” (GAP), that rewards employees for driving Wawanesa’s success.
• Tuition Assistance and much more

If you have questions about compensation and benefits, please contact our Human Resources department at 858-874-5404 or email SD_human_resources@wawanesa.com.