Address
Form of work
SalaryRole:
Responsibilities:
- Monitor health status of all conference rooms globally every day
- Help maintain SAAS Platforms, including Zoom and WebEx, admin daily operations
- Be comfortable working independently to accomplish daily tasks
- Be comfortable being part of a team and working closely with diverse groups inside the company
- Help manage vendors as required for service and installations
- Perform preventative maintenance on AV equipment and systems
- Perform analysis, diagnosis, and resolution of end user issues and problems, calling out issues internally as needed
- Solve all Audio/Video equipment daily issues, coordinating resolution efforts with team and outside vendors as appropriate
- Communicate and document accurate status of work in progress and complete with manager, team members, and customers
- Supervise global AV assets and maintain accurate records in a database.
- Provide lightweight installation of equipment in the need of break fix swap outs or testing of systems
- Assist in the development of new system implementations or modifications of current systems.
Requirements:
- 4+ years of corporate audio visual experience, some experience in event support is preferred
- Proven experience with and troubleshooting industry standard devices such as Crestron, Extron, Biamp, and ClearOne
- Good knowledge of cloud video conference platforms such as Zoom or Bluejeans
- Comfortable with basic OSX and Windows configuration as it relates to video conferencing applications
- Exceptional interpersonal skills, verbal and written at all levels of an organization up to and including executive level management
- Ability to engage and communicate with senior leaders to provide clear, concise explanations
- Thrive in high pressure, highly flexible environment against both short and long term requirements
- Passion about technology and an ability to identify new opportunities for efficiency and productivity while solving problems
- Ability to work effectively with team members, peers, and others in and outside the organization to accomplish goals and objectives, and to identify and resolve problems
- Successful track record in working on cross-functional, cross-team projects
Education
- BS Degree or equivalent experience
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $132,000.00 - 181,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $118,800.00 - 163,350.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $105,600.00 - 145,200.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
