The Audio-Visual Sales Engineer is an integral part of the AV team. This role will collaborate with the Design team to secure pre-sales and post-sales requirements, requiring a strong understanding of Audio-Visual principles, practices, and design. The Sales Engineer must have substantial communication skills to interface with clients, architects, contractors, project managers, and company staff. This role will work directly with Customers, Sales & AV Designers.
Responsibilities:
- Research, design, and engineering from simple to complex AV systems.
- Extensive knowledge of signal flow for audio, video, control, and networking.
- Attend sales meetings and job walks.
- Create Project Closeout Documents.
- Responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the Sales team as the key technical advisor.
- Acting as lead Sales Engineer during the presales process through solution implementation.
- Providing support to the Design Team in requirement identification, solution design, and customer presentation for the Audio-Visual Project Opportunities.
- Providing discovery (on-site/remote) support to capture environmental details.
- Architecting cost effect, reliable, supportable, Audio-Visual designs based on the client's needs analysis.
- Developing detailed Scope of Works for Audio-Visual Projects.
- Creating and modifying documentation, Scopes of Works (SOW), line drawings (DRW), Bill of Materials (BOM), and Site Survey (SSRV) as required.
- Interacting in person, by phone, &/or by e-mail directly with client management and end-users.
- Responsible for articulating technology and product positioning to both business and technical users.
- Identifying all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
- Demonstrating continued technical education through vendor and/or industry certification achievement.
- Delivering technology training to Sales and customers as requested.
Qualifications:
- Minimum of 5 years experience within the audiovisual industry
- Minimum of 2 years experience in engineering & design
- Aviva, CTS, and CTS-D certifications preferred
- Certifications in Crestron, Extron, Shure, Planar, Biamp, AMX, QSC, Polycom, Cisco, and others.
- Competent use of MS Office, Visio and Database Programs with high attention to detail.
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