Senior Audio-Visual Technician

Special Instructions to Applicants: All interested applicants must attach a cover letter and a resume in the Supporting Documents section of the application in a PDF format. Please note that the applicant tracking system does not convert attachments in Word format successfully.

Position Summary

As a key member of the Rice Business AV group, the Senior AV Technician provides expert-level AV support and service to the school's faculty, staff, and students. The Senior AV Technician will provide leadership in response to a wide range of AV support needs, ensuring that all AV systems are managed and maintained according to Rice Business needs and expectations.  Serving as the "first responder" for AV issues or needs in all Rice Business managed facilities, the Sr. AV Technician is broadly responsible for assisting faculty and other system users in the use of instructional technologies, providing technical assistance to users as support needs arise, and alerting appropriate IT system support staff of outages and other issues when they occur. 

Workplace Requirements

This position is a full-time on-campus position with requirements to work before and after regular business hours, including weekends as needed and in rotation with other members of the Rice Business AV team. 

Proposed Hiring Range: 

Minimum $27/hour, with hiring salary commensurate with experience and qualifications 

Requirements

• Associate's Degree
  • In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted.
• 3 years of professional tech/multimedia experience 
  • In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted.

Skills Required

• Proficient in the operation of a variety of audio, visual, and other multimedia equipment, components, and applications 
• Ability to install, troubleshoot, and repair multimedia equipment.
• Ability to find and diagnose common system configuration problems.
• Must be able to teach the use of audiovisual equipment and software and audiovisual systems to faculty, staff & students.

Essential Functions

• Provide expert-level AV technical support to all Rice Business AV users, prioritizing instructional support needs and ensuring AV equipment and set-up throughout Rice Business meets or exceeds expectations.
• Provide training to new and junior AV Technicians, ensuring staff remain abreast of new trends, technologies, and maintenance skills in supporting complex AV systems. 
• Identifying maintenance needs and scheduling routine upkeep and repairs as needed
• Inventory management, including shipping and receiving.
• Providing and overseeing AV support needs at events, including on evenings and weekends
• Troubleshooting AV assets; monitoring system/equipment life cycles and making recommendations for ongoing maintenance and upkeep as needed

Additional Functions

• Supervises AV interns and/or student employees. 
• Sets up, manages, and maintains the technical AV equipment for events, classes, meetings, conferences, presentations, videos, etc.
• Produces, captures, edits, and publishes videos as needed.
• Prepares Rice Business spaces with proper AV equipment for specific events and monitors events to ensure equipment is functioning as expected.
• Continuously monitors AV equipment to ensure all AV presentations and equipment run smoothly.
• Installs, diagnoses, resolves, repairs, and monitors media systems, components, and equipment.
• Provides support for live presentations, recordings, and webinar programs.
• Provide visual graphics, audio tracks, and lighting when needed.
• Provides before and after hours and weekend AV support as needed. 

Preferences

• Professional experience (2-3 years) providing technical AV support in a higher education setting. 
• Prior experience (2-3 years) leading junior team members.

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits 

Rice Mission and Values: Mission and Values | Rice University

Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.

Faculty and staff are expected (but not required) to have completed a full vaccination series for COVID-19 (currently defined as full course COVID-19 Vaccine (typically two shots of a WHO-approved COVID-19 Vaccine or one J&J) and a COVID-19 booster. Rice does not require documentation for COVID 19 vaccination at this time for faculty and staff. More information can be found here: https://coronavirus.rice.edu/policies.

Boasting a 300-acre tree-lined campus in Houston, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.