Senior Audio Visual Technician

Position/Grade: Senior Audio-Visual Technician

Department: Office of Information Technology

Responsible to: Chief Information Officer

EXPECTATION FOR ALL EMPLOYEES: All employees shall support its mission, vision, and values by exhibiting the following behaviors: competence and excellence in carrying out their responsibilities; collaboration and teamwork; support for innovation; professionalism and respect; accountability; and commitment to the community.

POSITION SUMMARY: The Senior AV Technician is responsible for a diverse portfolio of technology that serves the academic community and the school at large. The role includes:

(1) managing classroom operations for both in-person and online offerings,

(2) leading the design, development, and implementation of existing and emerging technology solutions as it relates to classroom and enterprise Audio Visual technologies

(3) managing client and customer experience as it relates to Audio Visual technologies

(4) supporting the successful delivery of key enterprise initiatives.

The Senior AV Technician will report to the Chief Information Officer but will also liaise directly with Faculty, Staff, Information Technology, and other departments and leadership as necessary depending on the nature of the initiative(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Install, configure, operate, disassemble, and troubleshoot enterprise Audio Visual equipment and perform routine maintenance, inventory, and tracking.
• Coordinate with stakeholders on placement, integration, and functionality, of lighting, audio reinforcement, sound mixing, recording, and conferencing.
• Support the seamless integration and distribution of media capture for in-person and online engagements.
• Resolve functional questions and technical issues related to classroom, academic, event, and Instructional Technology.
• Produce reports and liaise between various campus departments to ensure quality of service.
• Lead initiatives to identify and incorporate emerging technologies as part of a continuous improvement process for the Institution.
• Flexibility to support the Institution and its goals which may occasionally occur after-hours or during the weekend.
• Support an environment that encourages, values, and delivers outstanding customer services.

SKILLS, EXPERIENCE AND OTHER REQUIREMENTS:

• BS/BA and relevant experience in the field of audio-visual integration, preferably in higher education.
• Strong technical acumen, excellent oral and written communications.
• Ability to act effectively as a member of a team, and to interact successfully across a wide range of colleagues.
• Excellent analytical, organizational, and interpersonal skills.
• Must be detail-oriented, able to multi-task, capable of working in a fast-pace environment.

GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Pay: Based on experience