Senior Analyst/Analyst, Product & Pricing Operations

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Description:
This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. The individual we are seeking is self-directed and team-oriented with the ability to understand the needs of technical/business/sales users, and deliver projects and tasks necessary to make everyone successful. The individual will be responsible for testing and troubleshooting configurations, assisting with release management, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Responsibilities:

• Drive process and technical system improvements
• Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.
• Manage projects including tracking tasks, issues, system requirements, and risks
• Configure new price books and product SKUs in salesforce systems
• Identify product packaging and quoting business requirements and system impacts
• Lead in the analysis, design, testing, and implementation of new product configurations
• Build out discounting structure in our quoting system

Required Skills/Experience:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Project management methodology
• 3-5 years in complex business and technical environments
• Proficiency in Excel (formulas, pivot tables, macros)
• Prior experience as a Business Analyst or Project Manager
• Solid written and verbal communication skills
• Solid organizational skills, process orientation, and attention to detail required
• Demonstrated ability to drive process improvements, problem-solve, and produce results
• Able to think independently and consider cross-functional and downstream impacts.
• Price book management experience is a plus
• Technical and functional knowledge of Salesforce and CRM
• Self-motivated with the ability to work with minimal supervision
• Get it done attitude with a strong sense of team

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . 

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $79,900 to $137,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.