Senior Analyst Hotel Performance Analytics

*** The location for this position is virtual/remote ***
Our Finance team serves as a critical business partner responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management.
What will I be doing?
The Senior Analyst, Hotel Performance Analytics will provide technical support and solution administration for hotels and for Hotel Performance Analytics Managers (HPAs). You will support a portfolio of hotels, varying in size and complexity as either the primary labor authority or labor support for an HPA. You directly interact with hotel management and often with corporate leadership teams in partnership with the region's main HPA!
You may also be asked to solve problems related to routine data and service needs. Apply Microsoft Office 365 tools, PropPlan financial system, and Labor Management System (LMS) to produce key metrics used by hotels, HPAs & regional leadership to support efficient labor management in the hotels. Produce standard reporting packages and develop improvements to reporting to streamline workload and improve products and services offered by Workforce Performance.
The Senior Analyst may respond to requests for information from several different members of the WP team on an as-needed basis. The Sr Analyst may be called upon to fill in and handle some of the tasks of an HPA, with supervision. As part of the WP team, champion and encourage standard methodologies in labor management through the exposure of opportunities and promotion of innovative solutions.
More specifically, you will:

• Work closely with hotel General Managers, Directors of Finance & the Workforce Performance Team to analyze data to improve financial performance, team member engagement, and guest satisfaction
• Plan, communicate, and implement financial strategies for property labor management and conduct routine and ad-hoc analysis of labor metrics
• Assist with the forecasting and budgeting processes
• Access Hilton's Budgeting and Forecasting system (PROPPLAN), the Property Management system (OnQ), Operations Audit (OA), and Hilton's guest Satisfactory And Loyalty Tracker (SALT) for hotels to collect and analyze pertinent data.
• Establish and supervise Labor Management procedures and processes
• Support Time & Attendance implementations and sustainability of consistency standards
• Run weekly labor meeting analytics and monitor utilization
• Maintain & report on labor standard alignment with budget and current business operations as well as the Hilton Global LMS Standards Grid
• Ensure alignment to SOPs aimed to mitigate payroll inflation
• Supervise and report on compliance with corporate reporting directives, methodologies, and deadlines
• Analyze and compare Labor Management programs to corporate benchmarks as well as industry standards using HotStats and internal PropPlan data
• Collaborate with the team to develop resource plans and complete new Labor Management Systems, T&A systems, and other technology implementations

What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:

• Collaborative and organized teammates, who build positive relationships and trust
• Strong probing and problem-solving skills while using analytical techniques
• Multi-taskers, who manage multiple projects and priorities under time constraints
• Persuasive communicators, who will positively influence Hilton's partners with clear and concise messaging
• Self-starters, who take initiative in implementing goals, use analytical skills, and possess the adaptability to change
• Accountable individuals, who effectively communicate results and recommend improvements to executive leadership

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Three (3) years of experience in hospitality operations, finance, or related work that supports time and labor management
• Two (2) years of specialized experience creating sophisticated financial and analytical data
• Expert in Excel and proficient in Microsoft Word, PowerPoint
• Travel as required, estimated 10% but may exceed 25% when vital

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/ BS Bachelor's Degree, Master of Business Administration (MBA), or other related advanced degree
• Four (4) years of hospitality experience
• LMS administrator experience (UniFocus, Kronos, or other) and/or Time & Attendance administrator experience (ADP TimeSaver, Kronos, UniFocus T&A, or other)

What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $55,000-$90,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
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