Security Supervisor

The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

We believe people want to be inspired! 

Our Grand Performers Receive Many Benefits Including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Pet Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

The overall objective and purpose of the Security Supervisor are to assist the Security Manager to manage the security department staff as well as guard industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties.

Primary areas of responsibility include, but are not limited to the following:

• Establishes operational procedures for activities such as fire prevention and firefighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.
• Collaborates with representatives of local government to ensure cooperation and coordination of property activities with law enforcement and firefighting agencies.
• Patrols, periodically, buildings and grounds to watch and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Examines doors, windows, and gates to determine that they are secure.
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts.
• Inspects equipment and machinery to ascertain if tampering has occurred.
• Observes departing personnel to guard against theft of company property.
• Sounds alarmed or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
• Permits authorized persons to enter the property as necessary.
• Registers at watch stations to record time of inspection trips
• Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
• Performs janitorial duties and sets thermostatic controls to maintain specified temperatures in buildings or cold storage rooms.
• Regulates vehicle and pedestrian traffic at property entrance to maintain orderly flow.
• Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

• Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
• Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
• Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
• Leads with courage - Provides a culture of accountability.
• Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Strong written, verbal, and interpersonal skills
• Ability to work well in stressful, high-pressure situations
• Ability to implement and uphold service standards

• Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. 
• Security Officers

• Bachelor’s degree in business or related experience and/or training equivalent – required
• 2+ years of relevant work experience in similar scope and title – required
• Experience within luxury brand/markets – required
• Trade-related certifications – preferred

The work environment/conditions described herein are representative of those that an incumbent may experience.

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

• While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
• Push, pull, and lift up to 50lbs on a weekly basis.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus,  airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time.