Provide a safe environment by maintaining a physical presence, identifying, reporting, and documenting hazards and concerns, conducting effective security/environmental assessments, screening visitors, utilizing non-violent crisis intervention methods to de-escalate disruptive individuals. Additionally, responding to requests for service, Code calls, emergencies, and disasters. Exemplify Seattle Children's dedication to Hope, Care and Cure. Compassionately deliver exceptional customer service to patients, families, visitors, and staff. Provide and support the Hospital's delivery of quality family-centered patient care, Research's advancement of new discoveries and pediatric treatments and the Foundation's charitable donor programs, boutiques, and events. The Security Officer is also responsible for identifying, documenting, and communicating safety and risk issues that may impact the operation and reputation of the organization. The role will perform a variety of security, safety and service support activities as delegated by the management team including but not limited to service call (SC), entrance coordination (SEC), emergency department operations (ED), security operations center support (SOCS), patient watch (SPWO), valet, Ronald McDonald support (RMH), off-site security support (OSS), lot patrol (LP) guest services (GS), special events support (SES).
Required Education/Experience:
- High school diploma or equivalent experience
- At least years (3) years of security service or customer service experience OR Associate degree and two (2) years of customer service experience
- Non-Violent Crisis Intervention (NCI) training program within 90 days
Required Credentials:
- CPR certification within 90 days
Preferred:
Associate’s degree in Criminal Justice or related field.
International Association for Healthcare Security and Safety (IAHSS) Basic exam completion.
Advanced computer skills and knowledge.
Experience working in healthcare environment.
Exceptional customer service experience.
Per the driver's license requirement noted below, must have a driving record acceptable to Risk Management.
Safe driver certification within 6 months of hire.
$23.47 - $35.21 /hr
$48,817.60 - $73,236.80 /yr
This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
The union pay ranges can be found on the Seattle Children’s website here: WSNA - UFCW
Seattle Children’s offers annual incentive pay based upon performance that is commensurate with the level of the position.
This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.
Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Click here for more information.
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE
As one of the nation's top five pediatric research centers, Seattle Children's Research Institute is dedicated to providing hope, care, and cures to help every child live the healthiest and most fulfilling life possible.
Our investigators are involved in hundreds of projects that cover every phase of research, from studying how diseases work to improving investigational therapies. They have pioneered groundbreaking cystic fibrosis treatments and cutting-edge cancer therapies that help a child's immune system defeat cancer, and made other major contributions to pediatric medicine.
Researchers work in close collaboration with one another, their colleagues at partner institutions including the University of Washington and Fred Hutch and our healthcare providers at Seattle Children's Hospital, one of U.S. News & World Report’s top children's hospitals. This collaboration is one of our key strengths, allowing our faculty to draw on a variety of disciplines and techniques as they pursue solutions to some of medicine's most complex problems.
We are committed to not only treating disease but to eliminating it. Help us achieve our vision of being a worldwide leader in pediatric research aimed to improve the health and well-being of children. If you are interested in a challenging career aimed at groundbreaking research, Seattle Children's Research Institute is the place for you.
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.
Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.