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Form of workProvide the ultimate luxury experience as the Security Manager at the award-wining Waldorf Astoria Beverly Hills!
Sitting at the crossroads of Wilshire and Santa Monica Boulevard, this Forbes 5-Star hotel sits in the heart of one of the world's most glamorous cities with 170 guest rooms and 5,600 square feet of meeting space amongst lush gardens and coastal decor.
In this role, you will provide True Waldorf Service leading the evening shift in the Director's absence managing a team of 13 team members ensuring strong communication skills to team members and guests, attention to detail and excellence in service. As the Security Manager you will be responsible for basic functions of the department including payroll, scheduling, and high security details for guests.
The ideal candidate will exude professionalism and a sense of urgency with a strong attention to detail and time management. At least 1 year of supervisory and 2 years of hotel security experience is required.
Want to learn more? Hotel Website, Instagram, Facebook
What will I be doing?
As a Security Manager, you would be responsible for assisting and acting in the Director's absence to oversee and implement all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist the Director in administering all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs, training, systems management, lost and found, budget and forecasting, department management and meeting participation and facilitation
- Assist in directing and administering the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
- Assist in directing and leading investigations of accidents, thefts, property loss and unlawful activities
- Assist in leading response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Assist in the coordination of all safety training to include, but not limited to, CPR, fire and life safety systems, workplace violence prevention, limo driver training, etc.
- Serve as liaison with federal, state and local law enforcement
- Write and assist in the administration and accuracy of all required reports and documentation
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
- Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage - for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Salary Range: The annual salary range for this role is $68,000 - $75,000 and is based on applicable and specialized experience and location.
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