Security Assistant Account Manager

HIRING IMMEDIATELY

Sunstates Security is hiring a Security Assistant Account Manager for a client site in the Austin, TX area. The Assistant Account Manager is responsible for the daily functioning of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

This position offers an annual salary of $65,000 and is a full-time opening with a standard schedule of Monday-Friday, normal business hours, however on call and work as-needed may be required. This role requires flexibility and the ability to work weekends, holidays, and after hours as needed.

• Local candidates preferred as this role is required to be onsite.

• In support of the Account Manager, functions as a supervisor of Security Officers assigned at client site; acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Oversees the training of Security Officers and other company personnel, reviews post orders, and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated representatives ensure adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all the following: interviewing, orienting, and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations.
• May be required to perform the duties of a Security Officer in accordance with post orders and company policy.

Minimum Education/Experience: HS Diploma and 5 years of related experience in Security and 3 years of verifiable experience in progressive positions of leadership.

Preferred: Bachelor’s Degree in criminal justice, Security Management, Business Management or related field, 7 years’ experience in security and 5 years verifiable experience in progressive positions of leadership.

Prior Military personnel strongly encouraged to apply.

Required Competencies (as demonstrated through experience, training, and/or testing):

• Must be Texas Level II Security officer with License in hand upon hiring.
• Knowledge of security operations with an emphasis on patrol, inspection, and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.
• Ability to write routine correspondence, including logs and reports.
• Good organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills, the ability to interact with clients, at various social levels and across diverse cultures. Sun123

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by the Regional Manager) are invited to join our security team.
We are proud to be an Equal Opportunity Employer and supporter of our military veterans!