Job Description
Assistant General Manager
The Assistant General Manager is responsible for supporting the team in all operations. While exhibiting leadership and direction to the bar team. The Assistant General Manager must have the ability to lead a high volume, customer focused bar through detailed knowledge of guest hospitality, team management, events and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The Assistant General Manager must promote a fun and welcoming work environment through positive reinforcement and teamwork. The Assistant General Manager must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The Assistant General Manager must have the ability to promote sales and maximize financial success through in-store marketing, events, controlled inventory costs, and labor costs.
Job Duties:
Ensure proper staffing levels by recruiting and interviewing talented bar staff
Creation of cocktails for new menu releases
Effective communication of training and presentation of new menu release items
Manages team members
Is responsible for ongoing training and professional development of all team members
Effectively communicates with management team and ownership team to ensure standards without issue
Monthly event planning to promote sales initiatives
Drives daily, weekly, monthly, and quarterly sales goals through internal initiatives
Recognizes accomplishments and creates a performance based workplace where WINNING is
standard
Attracts customers by working with team to develop relations with an implementation of in store marketing and advertising programs
Evaluate in store marketing program results and identify and track changing demands.
Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.
Coaches and develops talent within the team
Increase production and productivity
Coaches hospitality standards to ensure each guest has a memorable experience
Celebrates the wins with the team creating an energetic and supportive work environment
Coaches the losses with the team to create training and supportive environment
Ensures guest satisfaction by monitoring drink quality and service standards through guest interactions and Toast/Social Media feedback
Responsible for recruiting, training, coaching, developing, and counseling team Responsible for all local, and state government requirements and regulations
Responsible for validating all FOH team members have all necessary permits pertaining to bar service
Maintains safe, secure, and healthy facility by adhering to state and local government safety and sanitation guidelines
Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback
Responsible for demonstrating the SBG identity in appearance, demeanor, values, and ethics
Responsible for driving profitability in the bar by controlling labor and being aware of sales goals and minimize waste
Responsible for order & inventory
Responsible for leading by example, ensuring the team before self-mentality
Responsible for setting the standard in both work ethic and attitude Hold him or herself and team accountable for all wins and losses Skills/ Qualifications:
· Must have 2 years of management/key role experience
· Solid track record of success in previous assignments demonstrating upward career tracking
· Strong communication and leadership skills
· Ability to work as a TEAM