AddressJOB SUMMARY:
To promote the mission of PATH (People Acting to Help) to help individuals achieve a more independent and fulfilling life by being an effective team member. The Secretary/Receptionist will greet individuals receiving services and other visitors within the Children's Urgent Care Center. The Secretary/Receptionist will also provide support services for Behavioral Health clinical programs.
QUALIFICATIONS:
- High School Graduate
- 2 years Clerical Experience
- Must have good computer skills
- Excellent communication and organizational skills
SPECIFIC DUTIES INCLUDED AS A SECRETARY/RECEPTIONIST:
- Perform receptionist duties for UCC and other BH programs, as assigned, greeting individuals, and informing staff of program participant’s arrival
- Complete UCC/BH enrollment including insurance verification and keep staff informed of progress and outcomes
- Answer phones and forward callers to appropriate staff
- Type correspondence, reports, forms etc. for assigned BH programs
- Ensure adequate supplies for UCC or assigned program and duplicate forms as needed
- Complete Avatar scanning on a daily basis
- Monitor UCC or other BH waiting area to ensure safety, welcoming environment and respond to any consumer needs
- As assigned, train staff on enrollment, scanning and other duties
- Submit any referrals to designated entity that are generated by the UCC (i.e. BCM, 201’s)
- Fax necessary documents for tele-psychiatry and ensure confirmation.
