School Office Clerk

Hours of Work: Mondays 8:15 AM - 4:45 PM
Salary/Hourly Rate: Clerical Class II: $15.43 - $21.14 per hour, depending on qualifications
SUMMARY:
Performs basic clerical and office support duties; updates files, records and computer database; provides information and assistance to customers.
ESSENTIAL FUNCTIONS:
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Performs basic clerical and administrative support duties for assigned work group within scope of authority and training, and in compliance with policies and quality standards; duties may vary according to job assignment.
• Updates and maintains a variety of electronic and paper files, records, reports and documents.
• Receives documents, technical records and applications; checks documents for validity and accuracy of information; files paperwork and enters data into computer systems; reports discrepancies to supervisor.
• Provides a variety of clerical and office assistance duties; makes and distributes copies; schedules meetings; processes mail, correspondence, invoices and other documents.
• Updates statistical information, reports and technical documents.
• Accesses files, and locates information for clients, staff, local agencies and others as authorized.
• Prepares correspondence; compiles and distributes information packets and other communications.
• Provides customer service, information and assistance to visitors and others having business with Hopkins; responds to requests for information within the scope of authority.
• Performs basic bookkeeping functions; collects special fees and payments; maintains accounts for budget, payroll, timekeeping, purchasing, transportation, enrollment, attendance, registration, records requests, and special program functions.
• Answers incoming telephone calls and directs the caller to the correct person or work group; takes and relays messages as appropriate.
• Orders, receives and distributes supplies and equipment.
• Cross-trains in a wide variety of clerical and office support duties.
• Promotes and supports the overall mission of the District by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. 

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:

• High School Diploma or GED Equivalent.
• One (1) year of secretarial or administrative experience.
• OR an equivalent combination of education, training and experience. 

Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Driver's license.

Required Knowledge and Skills
Required Knowledge:

• District policies and procedures.
• Basic office practices and procedures.
• Customer service principles, protocols and methods.
• Applicable policies, procedures and regulations covering specific areas of assignment.
• Basic principles of record keeping and records management.
• Computer applications related to the work.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Answering questions, advising staff, and resolving problems.
• Responding professionally, effectively and efficiently to customer service requests.
• Entering information into a computer system with speed and accuracy.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. 
• Commitment to the District mission, which is to ensure high quality, innovative, challenging education where all learners are valued and respected.
• Performing assigned responsibilities in a manner consistent with the District's established Core Values.

PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.  
WORKING ENVIRONMENT:
Work is performed in an office setting.
Travel required to locations throughout the District.