Primary Responsibilities:
- Reflect the values of Legacy Senior Care, (d.b.a. an independently owned and operated Home Instead franchise).
- Answer incoming calls in a friendly, professional, and knowledgeable manner.
- Create and maintain client and CAREPros schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
- Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.
- Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.
- Some caregiving may be required.
- Some on-call responsibilities are mandatory.
- Demonstrate open and effective communication with the franchise owner, colleagues, CAREPros, clients and family members.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Position Information
Title:Scheduling CoordinatorID:1118
Please note that this is the job board for the franchise office located at 4537 Fort Campbell Blvd. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 270-874-4868.