Salon Receptionist

Are you a people person with a passion for the beauty industry? Do you thrive in a fast-paced and energetic environment? If so, we have an amazing opportunity for you! Our lively salon is currently seeking an enthusiastic and customer-focused Salon Receptionist to become an integral part of our team. Pretty Little Winks is looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities

• Warmly greet clients, and inform assigned lash artists of their arrival
• Book and confirm appointments via phone and/or in person
• Process transactions (cash and credit cards) and issue receipts electronically
• Offer beverage and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about services
• Cross-sell services and products when appropriate
• Update client records with contact and billing details, appointments and services offered
• Maintain a tidy reception/salon area
• Check lash artist rooms for supplies needed etc.

Skills

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• Very well at multi tasking

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Experience:

• Customer Service: 2 years (Required)

Work Location: In person