Salon Receptionist

** must be available weekends and over the summer**

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions, and helping to keep the salon clean.

Hair on Earth is a fun and upbeat work environment and we are looking for a part-time receptionist to join our Front Desk team!

Must be over 18. Must be available on the weekends. 10-15 hours available to start

Responsibilities

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards)
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Maintain a clean and organized salon space

Skills

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances'

'Work Location: One location

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Application Question(s):

• What is your current availability?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person