Sales/Customer Service Support

Full Job Description: Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. In addition to supporting any current family's needs this role has a huge focus of answering phones and processing incoming qualified leads , meeting monthly enrollment targets using ethical tactics, and delivering exceptional customer experience.

Perks and Benefits:
Paid on-the-job training
Culture driven company
Employee recognition programs

Primary Responsibilities:
Conducts telephone inquiries and follow up calls
Follow up with all prospective clients
Works closely with Ops Team to ensure that processes are fulfilled
Communicate with staff for all trials.
Timely response and follow through with all Goldfish corporate/owner requests and lead requests.
Enforces Goldfish corporate policies, business practices, systems and processes.

Job Qualifications and Skills:
Excellent communication and organizational skills
High energy
Must pass background examinations prior to training
Excellent customer service skills -
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Must have a growth mindset and desire to grow personally and professionally
Be promotionally-oriented and have the ability to schedule trials which require vetting. Ability to learn and understand all performance metrics (KPI's).
High integrity, work ethic, and professional demeanor.

About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School - is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. F or additional information see http://www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - is an Equal Opportunity Employer. Job Type: Part-time Pay: $15.00 - $18.00 per hour with bonus potential Benefits: Employee discount Flexible schedule Schedule: Morning shift Evening shift Monday to Friday Weekend availability Supplemental pay types: Bonus pay Work Location: Remote

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Work from home

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend

Work setting:

• Remote

Work Location: Remote