Sales/Customer Service Associate

Responsibilities:
- Provide exceptional customer service to all customers, both in-person and over the phone
- Assist customers with inquiries, product recommendations, and technical support
- Process sales transactions accurately and efficiently
- Maintain knowledge of current promotions, products, and services
- Handle customer complaints or concerns with professionalism and empathy
- Collaborate with team members to achieve sales targets and provide a positive customer experience
- Stock and organize merchandise to ensure a clean and inviting store environment

Skills:
- Excellent phone etiquette and communication skills
- Bilingual proficiency in English and Spanish is a plus
- Strong technical sales skills, particularly in wireless or electronics sales
- Ability to effectively communicate complex information to customers in a clear and concise manner
- Strong organizational skills with the ability to multitask and prioritize tasks
- Demonstrated ability to provide outstanding customer service in a fast-paced environment

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We offer competitive compensation, opportunities for career growth, and a positive work environment. If you are passionate about providing excellent customer service and have the required skills, we would love to hear from you!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Landover, MD: Relocate before starting work (Required)

Work Location: In person