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Form of workWe're looking for work-at-home Sales Representatives. Every day, our goal is to provide great customer service, exceeding expectations, and to do that, we need the very best people to join us.
Inbound Sales Reps are responsible for assisting existing and new customers with incoming sales opportunities. Armed with superior product knowledge and a passion for customer satisfaction, you will provide solutions to customer needs in a fast-paced and energetic environment.
Essential Duties and Responsibilities: (Other duties may be assigned)
Maintain relationships with existing customers
Must be comfortable taking inbound calls
Listen to customer concerns with the goal of identifying the causes of the problem
Solve customer challenges and regain customer confidence by using empathy, and building rapport with customers
General knowledge of company, products, and/or services
Obtain customer information and enter data into various CRM systems
Adhere to QA requirements and utilize a call flow
Characteristics of an ideal candidate:
High school diploma or equivalent
Customer Service and Sales experience
Proficient with technology applications; email, internet browsers, search engines and data management systems
Ability to work independently as well as part of a team
Highly reliable with the ability to maintain regular attendance and punctuality
Excellent communication skills (professional demeanor)
Proficient in multi-tasking
Ability to build rapport with customers and exhibit empathy
Team-oriented and customer-focused
Excellent interpersonal skills and the ability to build relationships with your team and customers
PI238534033
