Sales Representative Medicare & Individual Sales

We currently have an exciting opportunity for a Sales Representative. At HealthPartners, you’ll find a culture where we live our values of excellence, compassion, integrity and most importantly, partnership. By working together, we will improve health and well-being, create exceptional experiences for those we serve and make care and coverage more affordable. 

POSITION PURPOSE:  This position has primary accountability for the sales of HealthPartners Medicare products and individual commercial products. The Sales Representative position has dual accountabilities:  1) generation of new individual members directly and 2) through the broker distribution network.  Direct sales are achieved through phone contact, online, face-to-face presentations, community meetings and community advocate relationships, etc. 

ACCOUNTABILITIES:  (Key roles, responsibilities & functions for this position)

1. Meets and exceeds specified sales goals for Medicare and individual product new sales:
2. Conducts Medicare plan community sales meetings.
3. Represents HealthPartners at various sales events in community.
4. Maintains and improves broker relationships.
5. Educates broker firms regarding HealthPartners’ Individual and Medicare products and services and procedures.
6. Provides competitive feedback information in an organized and consistent basis
7. Takes an active role in participating in department and company initiatives, including attending meetings and involvement in special projects.
8. Performs other duties as assigned.

REQUIRED QUALIFICATIONS:  (Minimum qualifications needed for this position)

• Minimum of two years college coursework in business, marketing, or health-related studies.
• Minimum of two years sales or service experience in the health industry.
• Minnesota life and health insurance license within three months of hire.
• Excellent presentation and communications skills, both oral and written.
• Ability to manage multiple project assignments.
• Excellent organizational, time management and problem-solving skills.
• Familiarity with personal computers, sales account management systems and word processing programs.
• Must be able to travel and work independently.
• Must be able to multi-task in a busy call center environment.
• Must comply with all CMS Medicare sales and marketing policies and procedures.
• Execution of a non-competition agreement upon hire.

PREFERRED QUALIFICATIONS:

• Four year college degree with a preferred emphasis in business, marketing or managed health care.
• Minnesota Life and Health Insurance License.
• Experience working in a sales or service position dealing with Medicare plans, including CMS regulated plans.
• Experience working in a call center service and/or sales environment.
• Experience working with the brokerage and consulting community.
• Strong knowledge of HealthPartners and affiliate company operations.

MAJOR CHALLENGES:

• Meet and exceed new sales and group retiree retention levels.
• Meet established daily call statistics requirements.
• Work with internal customers to satisfy external customers’ needs and expectations.
• Coordinate resolution of all customer inquiries and proposals in a prompt, professional and customer-friendly manner.
• Manage many priority projects at the same time, spending necessary weighted time on each, prioritize and meet deadlines.
• Work as a team member to cooperatively meet or exceed team goals and objectives.

DIMENSION:

• Responsible for meeting and exceeding established sales goals.
• Responsible for qualifying, enrolling and ensuring completeness of applications.
• Schedule and conduct community meetings, as needed.
• Assist other sales team members in meeting our monthly team sales goals.

DECISION-MAKING:  (What rules or precedents limit the activities and authority of this position?  What types of problems or decisions are referred to the supervisor?)

This position will work with a variety of internal departments. This would include working with other sales team members, Government Programs, Marketing and Underwriting. All decisions are to be made in accordance with HealthPartners’ accepted principles and standards of operation and communicated to all affected parties. 

HealthPartners is recognized nationally for providing outstanding care and experience for patients and members. We offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.com/careers and search for job ID #70488.