Director of Donor Relations, Individual Giving

Under the direction of the Vice President of Individual & Planned Giving, the Director of Donor Relations, Individual Giving will implement a strategic pipeline to identify, cultivate, solicit, and steward gifts from individual donors, playing a crucial role in advancing the YMCA’s mission and impact in the community.

• Bachelor’s degree and 6+ years of experience in Donor Relations or Development in a fundraising role and/or within a complex organization OR a high school diploma and 10+ years of experience in Donor Relations or Development in a fundraising role and/or within a complex organization
• Proven record of solicitation and stewardship of gifts from individual donors ($10,000+) with experience in developing and managing a prospect pipeline.
• Excellent written and verbal communication skills with the ability and desire to build strong and lasting relationships with donors and volunteers
• Strong leadership, planning and organizational skills and the ability to manage multiple priority projects with creativity and attention to detail
• Demonstrated experience with solicitation, stewardship, and recognition techniques, with clear understanding of how Donor Relations drives engagement, retention, and can increase donor giving over the lifetime of the donor.
• Relevant experience with data management and with CRMs, such as Salesforce, and proficiency in Microsoft Office Suite.
• Ability to demonstrate initiative, and handle sensitive data in a trustworthy manner
• Pass a criminal background and drug screening check
• Pass an MVR and have own transportation
• CPR within 30 days of employment and maintain throughout employment

PREFERRED EXPERIENCE:

• Bachelor’s degree in business, finance, sales, or other related major
• Non-profit fundraising or annual campaign experience

Donor Cultivation and Solicitation:

• Manage a portfolio of individual high-impact donors and prospects, serving as primary liaison for their engagement with the Y to secure renewed, increased, and new donations
• Identify, cultivate, and solicit individual donors at a significant level ($10,000+) through personalized strategies, including face-to-face meetings, tailored communications, and special events.

Stewardship:

• Oversee all solicitation and stewardship materials for portfolio of Donors, including letters, proposals, and impact reports
• Create personalized strategies to engage individual donors and ensure donors are informed of the impact of their gifts on the community and YMCA programs.
Implement effective stewardship strategies to acknowledge and recognize individual donors in meaningful ways.

Research and Data Management:

• Conduct in-depth research to identify new donor prospects able to give at a major gift level, including analytics of internal data points and external information
• Utilize donor database to track interactions, manage donor information, and analyze giving patterns to inform strategies.

Strategic Planning and Collaboration:

• Collaborate with local YMCA leadership and other team members to develop and implement a comprehensive major gifts strategy.
• Work closely with program staff to understand funding needs and opportunities for donor engagement.

Community Engagement:

• Represent the YMCA of Metro Atlanta at community events, fostering relationships and increasing the organization’s visibility and network.
• Actively participate in association Financial Development Cabinet and support staff and volunteer trainings.

Other:

• Uphold YMCA policies for safety, supervision, mandated reporter and risk management
  • Demonstrate the YMCA core values of honesty, caring, respect and responsibility in all dealings with members, volunteers, and staff