Job Description
Sales Associate/Front Desk Associate at Massage Envy, Brookfield, CT
What We'll Accomplish Together:
As a front desk associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:
- Proactively answering and making phone calls/Sending text messages to clients.
- Checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Promoting the Wellness Program and Selling Memberships.
- Re-engaging inactive members.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
What it Takes to Succeed:
Qualified candidates will:
- Be friendly and outgoing when it comes to communication with the team and clients.
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service and sales experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities.
Communications and Personal Interactions
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients and the franchised location’s management and team.
- Maintain client confidentiality.
If you're ready to bring your skills to a place where you can focus on doing what you love, we can't wait to meet you!
Job Types: Full-time, Part-time
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: From $15.69 per hour
Benefits:
- 401(k) matching
- Employee discount
- Retirement plan
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- Danbury, CT 06810: Relocate before starting work (Required)
Work Location: In person